Behavioral Health Service Provider

💙 Make a difference in the lives of children and families while enjoying a flexible schedule!

OLV Human Services is hiring Youth Behavioral Support Caseworkers to support children and young adults experiencing emotional, behavioral, and social challenges throughout Western New York.

In this role, you'll work directly with youth and families in their homes and communities, helping them build skills, achieve personal goals, and connect with valuable resources.

✨ Why join our team?

• 🗓️ Flexible scheduling

• 🏡 Hybrid work environment

• 🚗 Paid training and mileage reimbursement

• 🎓 Tuition reimbursement up to $7,200

• 🌿 Competitive benefits and PTO

💰 Pay: $18.22–$26.00/hour

🎓 Qualifications: Bachelor's degree in Human Services, Psychology, or a related field; 2 years of relevant experience; and a valid NYS driver's license.

If you're passionate about helping young people succeed and want a role that offers flexibility and meaningful work, we'd love to hear from you!

📋 Job Summary

The Youth Behavioral Support Caseworker provides direct services to children and families in their home & community for the CFTSS and HCBS programs. These programs partner with youth, and families to ensure that they are linked with support services of their choice. They will foster the highest possible quality of life and personal achievement in accordance with the individual’s person centered service plan.

🤝 Essential Job Duties

• A Youth Behavioral Support Caseworker is responsible for providing support services to youth with a range of emotional, behavioral and social difficulties.

• They will encourage growth and recognize the autonomy of each individual.

• It is recognized that the individual being supported drives the work and focus of this position. It is the individual’s home and their life choices.

• Attend paid new worker training and ensure regulatory training standards are met

• Provide required face to face services in the community or home, requires use of personal vehicle.

• Attend team meetings, supervision sessions, staff meetings as scheduled

• Form and maintain relationships with youth and caregivers

• Work with youth to achieve goals consistent with their service plans

• Written communication skills for documentation, including progress notes, correspondence notes, service plans, and safety plans which show progress toward individual goals, observations and interactions.

• Demonstrate competency with navigating electronic health record (EHR) for documentation of services rendered.

• Review utilization and service provision with supervisor

• Coordinate and collaborate with Care Managers to identify service needs and develop service plans

• Ensure appropriate chain of command is utilized.

• Complies with all federal and state regulations and agency policies pertaining to HIPAA, false claims, whistleblower policies and all others.

• Any other duty as assigned by your Supervisor

💡 Skills

• Teamwork: Ability to work as part of a team, as well as independently

• Consistency and Reliability: Time management; Excellent communication skills, both written and verbal

• Active Listening: Provide services in a person-centered manner; demonstrate professional empathy and patience.

• Creative approach to problem-solving: Ability to navigate the internet and basic computer operations to include use of EHR and video conferencing technology; Organizational and time management skills.

• Competency/ Knowledge Areas: Youth ages 0-21-mental, developmental, behavioral

• Training/ teaching skills; Community resources

🎓 Minimum Education Required

Bachelor’s Degree in Human Services/related field

💼 Minimum Experience Required

At least 2 years of experience in children’s Mental Health, Behavioral Health, foster care, or related field

🚘 License/Registration/ Certifications Required

Valid NYS Driver’s License

📚 Training Requirements

• New Hire Orientation (including Infection Prevention & Basic First Aid Training, HIPPA Compliance, Corporate Compliance, Fire Safety)

• Risking Connections Trauma Training

Other required department trainings and certification:

• OCFS Mandated Reporter / Abuse Prevention

• Diversity Training

• Autism awareness

• Safety in the field

• Suicide prevention

• Strength Based approaches (including Person Center Care)

• Domestic Violence

• Stages of development in children

📍 Physical Requirements

Work required is one on one or in a group, in the community or in the home where the child lives. support child in various community venues; attend meetings and trainings in administrative buildings as required.

The constant physical demand of the position is sitting, standing, walking, talking, hearing, good vision.

The frequent physical demands of the position are, repetitive motions, and eye/hand/foot coordination.

The occasional physical demands of the position are lifting, carrying, climbing, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.