Benefit Specialist, CDH

Apply Description Full-time, fully remote position in the NBS service center, working an 8-hour remote shift, Monday through Friday. Wonderful working environment with opportunity for growth. This position is full time, hourly, and nonexempt. Duties Support the service center by providing excellent customer service answering and responding to participant phone calls, voice mails, emails, and chats Maintain a courteous and professional demeanor when communicating with our clients Must meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas by maintaining a high degree of productivity while adhering to the set work schedule Review and upload reimbursement claims to our processing queues quickly and effectively Adjudicate claims on occasion Complete other projects as assigned by Director or Supervisor Requirements Qualifications Ability to work in a remote environment Have strong typing and 10-key skills Have excellent customer service skills Strong writing skills with emphasis on proper spelling, grammar, and punctuation required Be highly motivated Have positive attitude Reliable Ability to work quickly, efficiently, and accurately Ability to work well within a team Spanish speaking useful Education and Experience – High School diploma or equivalent work experience is required. Physical Requirements – This position requires the employee to be seated the majority of the work time. Note : The statements herein are intended to describe the general nature and level of work for the designated position. The statements are not a complete list of responsibilities, duties, and skills required of personnel so classified. Also, they do not establish a contract for employment, do not eliminate your “at-will” status in anyway, and are subject to change at the discretion of National Benefit Services, LLC.