Benefits Enrollment Specialist – Remote

About the Company American Income Life is an international organization dedicated to protecting working families across the United States, Canada, and New Zealand, as well as New York through its wholly owned subsidiary, National Income Life Insurance Company. Since 1951, American Income Life has specialized in life, accident, and supplemental health coverage designed to support members of labor unions, credit unions, associations, and their families. Our representatives focus on building long-term relationships by providing personalized service and meeting clients in the setting where they feel most comfortable. Key Responsibilities Distribute benefit enrollment materials and verify eligibility Manage incoming customer service and inquiry calls Route and respond to customer phone requests in a timely manner Assist clients with coverage requests while prioritizing their best interests Create and explain customized coverage options using our Needs Analysis system Collaborate with management to stay informed on new products, services, and policies What We Offer Comprehensive training provided 100% remote work environment Competitive compensation structure Clear career advancement opportunities Full benefits eligibility after three months Strong emphasis on work–life balance