Benefits Specialist II UVACH

Benefits Specialist II UVACH

Job Code: HR2027

ABOUT US

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home.

As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

JOB TYPE

Classification: Nonexempt

Supervises Positions: No

JOB SUMMARY

The Benefits Specialist II supports all team member benefits including group health, dental, vision, life insurance, disability, Health Savings Accounts, Flexible Spending Accounts, retirement, voluntary benefits, tuition and certification reimbursement, and adoption reimbursement benefits.

JOB RESPONSIBILITIES

The Benefits Specialist II will be responsible for the following:

• Supports the administration of health and welfare and retirement benefit programs, including day-to-day benefits operations and team member support
• Assists in all activities related to open enrollment
• Presents benefit information during new hire orientation
• Responsible for administration of team member leave and the leave system
• Collaborates with cross functional teams to administer the team member Leave of Absence program and support benefits related accommodation inquiries
• Provides guidance during claims, appeals, and enrollment processes
• Manages the Human Resources (HR) inbox, providing timely and accurate resolutions to all employee benefit inquiries
• Maintains records of team member benefit plan participation and contributions, and prepares required HRIS, payroll, and vendor reports and audits
• Creates benefit communication materials including updates to the benefits website and intranet page, new hire and open enrollment documents, and other UVACH benefits communication materials as needed
• Manages the monthly benefits calendar to ensure timely completion of required activities
• Oversees and administers the tuition and certification reimbursement program including eligibility review, payment processing, and team member communications

• Oversees and administers the adoption reimbursement program including eligibility review, payment processing, and team member communications

QUALIFICATIONS

Education:

Bachelor's Degree in Human Resource Management, Business Administration, or related field required.

Experience:

Minimum of 4 years of experience in human resources and benefit administration required. Healthcare human resources experience preferred. Bilingual or multilingual candidates are encouraged to apply.

Licensure:

N/A

Additional Skills/Requirements Required:

Excellent customer service, communication, and organizational skills. Exceptional oral and written skills and ability to draft clear, concise communication and documents. Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions. Develops and maintains excellent working relationships within HR and leaders. Builds rapport with team members. Displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner. Must be flexible and able to work varied or additional hours to fulfill the needs of the position/department. Open to change and new information, change in priorities or unexpected obstacles. Must possess a high degree of professionalism. Maintains confidentiality of all information and situations. Must have strong computer skills and be proficient in Microsoft Office (i.e., Excel, Word, Power Point, Outlook).

Additional Skills/Requirements Preferred:

N/A

Competencies:

• Communication: Maintains good communication and a positive relationship with employees at all levels of the organization.
  • Expresses information (ideas or facts) to individuals or groups effectively
  • Makes clear and convincing presentations
  • Listens to others, attends to nonverbal cues, and responds appropriately
  • Drafts clear, concise communication and documents
• Decision Making: Makes sound, well-informed, and objective decisions.
  • Perceives the impact and implications of decisions and commits to action to accomplish organizational goals and cause change
  • Manages special projects regarding recruitment and selection
  • Assesses, plans, and implements the on-boarding and staff development processes
• Problem Solving: Uses sound judgment to generate and evaluate alternatives, and to make recommendations.
  • Adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles
  • Effectively deals with ambiguity
  • Understands regulatory requirements related to Human Resources and advises leaders on questions or concerns
• Self-Management: Displays a high level of initiative, effort, and commitment.
  • Works with minimal supervision
  • Is motivated to achieve and completes assignments in a timely manner
  • Demonstrates responsible behavior
• Teamwork: Exercises skills to establish HR as a trusted, credible business partner.
  • Develops and maintains excellent working relationships within HR and other business departments
  • Establishes productive relationships and rapport with customers by providing timely follow up on issues/concerns
  • Provides leaders with appropriate guidance on handling issues, providing rationale for recommendations so that leaders can make informed decisions
  • May require the use of safety equipment, such as HEPA mask, for infection prevention: No
  • On call responsibilities as directed: No
  • Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes
  • Required to work on-site 3 days per week or more based on department needs.

The incumbent may be asked to perform additional duties as assigned.

PHYSICAL DEMANDS

Physical Demand Code:

Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

OTHER

• May require the use of safety equipment, such as HEPA mask, for infection prevention: No
• On call responsibilities as directed: No
• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

• Required to work on-site 3 days per week or more based on department needs.

The base compensation range for this role is $26.22 - $46.82 hourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.

The University of Virginia, including the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician’s Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.