Benefits Specialist - Remote Work

American Income Life is a global organization dedicated to supporting working families across the United States, Canada, and New Zealand, along with its wholly owned subsidiary, National Income Life Insurance Company in New York. Since 1951, the company has focused on providing life, accident, and supplemental health coverage to members of labor unions, credit unions, associations, and their families. The mission has always been simple: deliver dependable protection while building lasting relationships with the families we serve. Services are provided virtually, allowing clients to receive guidance in the comfort of their own homes. Key Responsibilities Provide and explain benefit enrollment information while confirming eligibility Manage inbound customer service calls and inquiries Return calls and follow up with clients in a timely, professional manner Respond to coverage requests while prioritizing clients’ needs and best interests Design personalized coverage options using a structured needs analysis system Stay informed on new products, services, and company updates through ongoing training and leadership support What We Offer Comprehensive training program Fully remote, work-from-home position Competitive compensation structure Weekly pay plus performance-based bonuses Clear paths for career growth and advancement Full health benefits after three months A culture that promotes work-life balance