Bilingual ABA Intake Specialist

ABS Kids is looking for a remote ABA Intake Specialist to join our team. This position requires language fluency in both English and Spanish. While this is a remote position, we are looking for candidates in the Mountain or Pacific time zone. As the Intake Specialist you will be the first contact for patients looking for services, and you will be booking appointments with providers and making sure that their schedules are full.

Our Administrative Support team members play a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at ABS Kids is passionate about providing best in class support to our direct care team, who in turn deliver the highest quality ABA therapy to our clients.

Compensation and Benefits:

• $18.00 / hour - based on qualifications
• Monday-Friday 9:30am-5:30pm MST or 10am-6pm PST
• Full benefits
• Casual work environment
• Opportunities for advancement

What Would You Do?

• Receive and respond to communications from clients’ family/caregivers including, but not limited to intake and on-boarding, consents, ABA paperwork, availability, scheduling intake orientation appointments and initial assessments, benefit information, credit card information, and welcome emails
• Keep all spreadsheets and Central Reach up to date
• Terminate referrals and notify the referring provider
• Maintain the waitlist and call monthly
• Send out PDDBI surveys to the patients
• Release treatment summary reports/discharge reports to the referring provider/family or caregivers
• Add demographic and payor details to metadata
• Add activity logs as needed
• Termination notifications to the referring provider of on-going clients
• Return client and staff voicemails and emails as needed
• Collect and upload new information, such as diagnosis reports and insurance cards, as needed
• Record all changes and communications to patients’ accounts, as necessary
• Adhere to federal HIPAA regulations, as well as any company policies & procedures

Who Are We Looking For?

• High school diploma or GED
• Experience: 1-2 years of medical office experience
• Bilingual, Spanish fluency required
• Knowledge of HIPAA regulations
• Professional written & verbal communication
• Time management
• Leadership & teamwork
• Creativity & initiative
• High attention to detail
• Familiarity with Microsoft products

Who We Are

• It’s in the wow moments that we find our purpose at ABS Kids. Our shared experiences are the milestones that influence our work. The mission of our work with children with autism and their families feeds our spirit. With every wow moment, we can see our impact grow.
• At ABS Kids we are empowered by the breadth of our differences. Our mission is to create a culture where all people thrive because their diverse stories are heard and celebrated. We commit to an evolving understanding of diversity as we learn from one another.
• We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.