About CWILL
CWILL (pronounced 'quill') is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale.
About the Role
CWILL's engineering teams are building the next generation of SaaS products for Shopify brands — including AI-powered customer service tools and SEO optimization products. As our products grow, so does our need for strong engineering talent who can learn fast and ship real things.
Our R&D Management Trainee program is built for engineers who are new to the workforce but ready to dig in. You'll be embedded in a product engineering team, working on production systems from day one with mentorship from senior engineers. Over time, you'll grow into an engineer who can independently own modules and make technical decisions.
You'll be placed on one of our active product teams:
Order Tracking
Loyalty & Referrals
Pop-up & Email Marketing
AI Chat
SEO & Speed
What You'll Do
Product Feature Development
Build features across the full stack with a backend focus: APIs, business logic, data processing, and third-party integrations
Participate in technical solution design, coding, integration testing, and deployment
Take ownership of the quality of the features you build and deliver them to spec
System Maintenance & Bug Fixes
Assist with production bug investigation, root cause analysis, and resolution
Use logging, monitoring, and database tools to trace issues methodically
Contribute to ongoing improvements in system stability, performance, and code maintainability
Engineering Collaboration & Growth
Follow team engineering standards: code reviews, documentation, and testing
Proactively communicate progress, risks, and blockers
Participate in post-launch retrospectives; continuously improve your code quality and engineering judgment
As you grow, take on increasing ownership of modules and technical decisions
Recent graduate from a US university (BS or MS), or within 1–2 years of graduation
Proficiency in at least one backend language: JavaScript/TypeScript, Python, Java, Go, or PHP
Web fundamentals: HTTP, RESTful API design, frontend-backend interaction, and relational databases
Basic SQL and database understanding (MySQL or PostgreSQL)
Able to read documentation, debug systematically, and own your work through completion
Reliable and communicative — you surface problems early and follow through on commitments
Nice to Have
Experience with any of: React, Node.js, Next.js, NestJS, Python, PostgreSQL, Redis
AI/LLM project experience: prompt engineering, RAG, knowledge bases, chatbots, or content generation
Shopify app development, independent store tech, SEO tools, or SaaS product experience
Internship at a tech or SaaS company; open source contributions or personal project portfolio
Familiarity with Docker, CI/CD, or cloud services (AWS, Aliyun, etc.)
Active GitHub profile with consistent commit history
Competitive programming background (ACM, LanQiao Cup, etc.)
Experience with AI-assisted development tools (Cursor, GitHub Copilot, Claude Code, etc.)
Mandarin Chinese communication ability
Starting Pay: 60 - 80k depends on experiences, open to negotiation
401(k)
PTO
Paid Holidays
Insurance