Bilingual Outreach Coordinator - Riverside

About Us Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services. The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being. With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve. Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all. Job Description Position Overview: As an Outreach and Enrollment Coordinator at Heritage Health Network (HHN), you will play a pivotal role in driving member enrollment and expanding HHN's community presence. You will work closely with healthcare providers, community-based organizations (CBOs), and local stakeholders to engage potential members and facilitate access to healthcare services. This role combines outreach, event coordination, and relationship-building to support HHN’s mission to enhance care for underserved populations. This role combines remote work and field engagements, with work arrangements tailored to meet program and member needs. Requirements Key Responsibilities : Drive Enrollment Growth : Develop and implement targeted outreach strategies to identify and engage potential members, to expand HHN’s membership. Partnership Development : Build and maintain strong relationships with healthcare providers, CBOs, foster agencies, and county facilities to increase referrals and membership opportunities. Community Representation : Represent HHN at community events, health fairs, and meetings, advocating for underserved populations and promoting HHN's programs and services. Sales-Focused Outreach : Engage healthcare providers and facilities by educating them about HHN’s programs, highlighting the benefits for patients and clients to enroll in HHN services. Event Coordination : Organize and lead community health events, informational sessions, and enrollment drives to raise awareness and encourage participation in HHN’s Enhanced Care Management (ECM) program. Feedback Collection : Gather and analyze feedback from stakeholders and community members to refine outreach strategies and enhance enrollment processes. Collaborative Efforts : Work with HHN’s marketing and care management teams to ensure outreach activities align with organizational goals and maximize enrollment. Qualifications : Education : Bachelor’s degree in Business, Sales, Marketing, or a related field (or equivalent experience). Experience : Proven experience in community outreach, sales, or public health advocacy, ideally within healthcare or social services. Cultural Competence : Understanding of the health needs and cultural dynamics in Riverside and San Bernardino counties, with a focus on underserved populations. Communication Skills : Strong sales, communication, and interpersonal skills, with the ability to engage and influence diverse groups effectively. Knowledge : Familiarity with local community health resources, networks, and health systems. Self-Motivated : Ability to work independently while achieving enrollment targets and contributing to team efforts. Mobility: Willingness to travel for home visits and community engagement. Bilingual Skills: Ability to communicate effectively in both English and Spanish is required. Preferred Skills : Sales Experience : Proven track record in sales, member recruitment, or community outreach roles, with experience exceeding enrollment or recruitment targets. Healthcare Knowledge : Understanding of healthcare programs, policies, and enrollment processes. Benefits Health Insurance: Eligible for medical, dental, and vision insurance from the first of the month following or coinciding with your start date. Paid Time Off: Sick time, paid holidays, and vacation time to support work-life balance. Compensation and Incentives: Competitive salary with annual merit increases and quarterly bonus opportunities. Flexibility: Work-from-home options several days a week. Professional Growth: Opportunities for career advancement and continued professional development. Heritage Health Network offers a supportive community and opportunities for professional growth, aiming to enhance both patient and employee experiences. Join us in making a lasting impact on community health.