Bilingual Technical Project Specialist (Industrial Pump Products)

Department: Pump Location/ Territory: Mississauga, ON OR Laval, QC This role is for an existing vacancy. WHAT DO WE DO? We create solutions for the people who keep our world flowing. For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products. THE ROLE The Technical Project Specialist is responsible for providing advanced technical expertise, managing project execution, and supporting sales and business development initiatives. This role focuses on delivering customized solutions, preparing detailed quotations, and conducting engineering analyses to meet client needs. The position requires collaboration with internal and external stakeholders to ensure project timelines, compliance, and customer satisfaction are met. DUTIES & RESPONSIBILITIES Provide advanced technical support, including product selection, costing, proposal development, and solution design Translate customer requirements into accurate quotations, pricing, and technical recommendations Conduct engineering analyses, including hydraulic calculations and pump performance evaluations Create, review, and follow up on quotations while supporting sales growth and customer satisfaction Consult with customers to understand process requirements and recommend appropriate solutions Process and manage customer orders, monitor order status, and coordinate with vendors to meet delivery timelines Resolve customer inquiries and technical issues in a timely manner Manage major project bids and coordinate activities across internal departments and external stakeholders Ensure project timelines, specifications, documentation, and compliance requirements are met Maintain project documentation, including technical reports, inspection and test plans (ITPs), and user manuals Support continuous improvement initiatives by identifying opportunities to improve processes and efficiency Build and maintain strong relationships with customers, suppliers, and vendors Contribute to business objectives through technical expertise, project execution, and sales support