Bilingual Virtual Medical Assistant - With Scribe Experience

Location: Remote (Candidates from Latin America / South America - Fixed Location Required ) Position Type: Part-time to Full-time (Starting at 30 hours/week) I. Role Overview We are seeking a highly dedicated and detail-oriented Virtual Medical Scribe and Assistant to support a fast-paced Gastroenterology practice in the United States. This role is critical in ensuring clinical excellence by providing real-time scribing, comprehensive pre-charting, and essential administrative support. The ideal candidate will be a licensed nurse with a strong clinical background and a stable, high-performance home office setup. II. About the Clinic and Physician Specialization: Gastroenterology. Physician Profile: Our specialist is highly demanding and operates on a word-of-mouth referral basis. His time is split equally between the surgery center and clinical patient care. Culture: Fast-moving and professional. The practice relies solely on its reputation for excellence. III. Key Responsibilities & Tasks Pre-Charting: Reviewing patient schedules in advance to prepare charts; pulling lab results, imaging reports, and prior consultation notes into the EMR so the physician is prepared before each visit. Real-Time Medical Scribing: Accompanying the doctor virtually during patient visits to record clinical notes and documentation accurately. Patient Coordination: Handling incoming calls and scheduling appointments during non-scribing hours. Clinical Communication: Relaying information between the physician and patients. Workflow Integration: Assisting the doctor between back-to-back appointments to maintain a smooth clinic flow. IV. Mandatory Requirements Clinical & Educational Background Nursing Background: A Bachelor's degree in Nursing (RN/BSN) is required to ensure a deep understanding of medical terminology, pharmacology, and drug interactions. Experience: At least one year of experience as a Medical Virtual Assistant or Scribe. Educational Recency: Candidates should ideally be within five years of graduation or active practice to ensure up-to-date knowledge. Language Proficiency: Must be Bilingual (English and Spanish) . Technical & Security Specifications Fixed Working Location: The candidate must work from one specific, consistent location only . Epic EMR access is tied to a verified IP address; changing locations or IP addresses causes significant security disruptions and requires hours of technical modification to restore access. Hardware: Minimum 8 GB RAM . Monitor: Minimum 21–22 inch monitor . Epic does not function well on smaller screens without 32 GB RAM. Multitasking: Ability to run Epic and Zoom simultaneously on the same computer (no phone/tablet workarounds). Compliance Documentation: Must provide a valid Passport, Criminal Background Check and Professional License. V. Nice to Haves Software Proficiency: Prior experience with Epic EMR is a significant advantage. Specialty Exposure: Previous experience in Gastroenterology or surgical practices. VI. Schedule and Training Training Period: Two-week intensive phase (Epic EMR and practice-specific workflows). Working Hours: Starts at 30 hours per week , with the potential to move to 40 hours based on performance.