Billing Analyst

Position Overview: The Billing Specialist will be working with the core business team as well as supporting any acquired entities’ AR portfolios. This individual will be responsible for all aspects of billing related to specific MRI Software verticals.  The Billing Specialist will work closely with Finance, Legal, and Sales departments to coordinate the billing of net new deals, client renewals, and ad hoc additions to client portfolios. He/She will be responsible for meeting deadlines around billing in order to assist in the closing of monthly books for financial statement preparation.  The Billing Specialist role offers great opportunities to work on various projects as they arise; providing the chance to learn new processes and procedures, which lead to increased roles and responsibilities within the company. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town office. RESPONSIBILITIES: Process all billing opportunities related to assigned MRI Software business verticals Gain an understanding of end-to-end revenue impact of respective billing, and credits, including  all deferred revenue implications Identify, track, and resolve potential billing issues Work with the Legal department to understand all contracts and order documents as they relate to fee schedules and client billing Work with the Sales department to accommodate client requests Research and resolve client disputes and escalate the issues to the right internal contacts/departments. Manage and maintain client information within the billing system to ensure proper delivery of invoices Make recommendations to implement improved processes and procedures. Perform other duties and participate in other projects as assigned by management, including cross training within the department. REQUIREMENTS: Knowledge and Skills: Bachelor’s degree or equivalent work experience 2-3 years of billing or accounting experience Strong ability to resolve discrepancies and knowledge of billing systems. Experience working with Microsoft Office Suite Advanced Excel experience – Power Bi knowledge a plus Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance Good communication skills and ability to work well individually or as a member of a team Attention to detail and ability to plan, organize, prioritize and multi-task Shows strong initiative, problem analysis and problem-solving skills We’re obsessed with making this the best job you’ve ever had! We want our teams to love working here, so we’ve created some incredible perks for you to enjoy: We want our staff to love working here, and so we’ve created a few unique perks such as office breakfasts, quarterly lunches and virtual social events. Additionally, we value your input in your employee experience and have employee-led groups such as our DEI committee, employee resource groups such as Women and Allies, and our Pride Event Group Have confidence in your health with our offered Medical Aid Scheme. Invest in our competitive Personal Pension plan and help set you up for your future. Big on family? So are we! Here at MRI Software we recognise that your family is important, and being able to spend quality time with your family as it grows is a wonderful experience. Therefore, the MRI Software Parental Leave benefit is designed to give you the opportunity to spend time with your new arrival(s). Enjoy a fantastic work-life balance with 25 days of annual leave plus public Holidays, in addition to a bank of 16 hours of "Flex Time Off" to be used whenever and however you choose! Further your professional development with our Tuition Reimbursement Schemes Enjoy the flexibility of working from anywhere in the world for two weeks out of the year! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!