Billing Analyst (OTC) | HYBRID

We're Hiring: Billing Analyst (OTC) Location: Hybrid Setup Schedule: Cyclical shifts (morning, mid, or night) Are you detail-oriented, analytical, and experienced in billing processes within a multinational or shared services environment? We are looking for a Billing Analyst (OTC) to join our growing team! Qualifications: Bachelors degree in Finance, Accounting, Banking, or related field 23 years of experience in Customer Service or Finance processes in a multinational/shared services setting Strong written and verbal communication skills with active listening Highly proficient in accounting and office tools (Excel, PivotTables, VLOOKUP, etc.) Proactive, self-starter with strong problem-solving and organizational skills Resilient and adaptable in a dynamic work environment Duties & Responsibilities: Process month-end invoices and charges for new client agreements Raise recurring monthly invoices for services and manage internal office moves Update client billing data, handle credit notes/waive requests, and reconcile invoices vs. statements Maintain billing records and support accurate, timely financial documentation Working Conditions: Work Setup: Hybrid Schedule: Flexible to work on morning, mid, or night shifts Must be available for weekend and holiday work as needed