Billing Generalist

Description Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovation. We pursue the exceptional in all that we do, but never at the expense of our values. There's no denying our work is demanding, both in volume and pace, but we're up for the challenge. We love the balance of hard work and fun — so, you'll see us in jeans as we shatter glass ceilings and conventional stereotypes. BAL employees feel valued, rewarded, and respected. We seek opportunities to be of service to others and our communities. We are committed to your growth and development, and want to set you up for success here at BAL and beyond. Who you are: You are looking for work that has a purpose. You aren't afraid to roll up your sleeves and get stuff done. You learn quickly. You move fast. You embrace challenge and detail as well as creative thinking. You believe you have something unique to contribute and you aren't afraid to raise your hand. You understand that powering human achievement is ultimately about impacting a real person. You are looking for a place to grow and an environment where everyone has a spot and is genuinely welcome. We're better together: A bright, driven person like you and an industry-leading powerhouse like BAL? It's a perfect combination! We truly want to see you succeed here and become an integral part of our mission to provide an experience that makes a positive difference in people's lives. Come be a part of something special, where you can have an impact and be valued just for being you! OVERVIEW: The Billing Generalist primarily prepares and sends invoices in an accurate and timely manner. This position works closely with the legal team, clients and other areas within Finance. The position reports to the Revenue Cycle Team Leader. PRIMARY RESPONSIBILITIES: Prepare client invoices along with detailed reporting as assigned. Review pre-bills for accuracy ensuring invoices reflects all client requirements and billing guidelines. Resolve billing issues as assigned by the Team Leader or Revenue Cycle Manager. Monitor team mailbox and work with team members to respond to billing inquiries. Resolve issues that arise after an invoice has been submitted to the client. Ability to work closely with members of the legal teams. Follow up with legal team to provide missing information in order to send invoices to clients. Prepare billing reports as requested by the client, legal team, controllers and managers. May also be required to do ad hoc miscellaneous duties such as research, data entry, filing, scanning, etc. QUALIFICATIONS: 1+ years of experience performing financial duties. Familiarity with Sage experience a plus. High School or GED required. Bachelors or Associates Degree in Business or related field a plus. Excellent organizational skills with an aptitude for prioritizing, multi-tasking and meeting deadlines. The ability to handle requests from the managers of different departments. A strong customer service attitude, both with respect to external and internal clients. Attention to detail and a sense of ownership. Ability to be gently assertive with respect to following up on outstanding information requests. Ability to work overtime when necessary Word and Excel (Vlookup, Pivot Tables). Able to maintain a sedentary position for up to 90% of the work day. Able to type and to grasp, grip, push and pull file drawers and doors. Able to walk and climb stairs or use elevator to coordinate with other departments. Able to bend, stoop, kneel and/or stand to access files and documents. Able to lift up to 25 lbs. of files and/or boxes