Bodily Injury Claims Adjuster (Remote)

Patriot MGA is seeking a full-time remote Bodily Injury Claims Adjuster to investigate, evaluate, and resolve first- and third-party private passenger auto liability casualty claims. The ideal candidate is self-motivated, detail-oriented, highly organized, driven to achieve, and demonstrates excellent decision-making ability.

At Patriot MGA, we foster a collaborative culture that values accountability, teamwork, and continuous improvement. We seek professionals who are organized, customer-focused, and committed to handling claims with accuracy, efficiency, and full regulatory compliance.

Patriot MGA offers the opportunity to join an established company in growth mode. Our pay and benefits program includes:

• competitive pay

• bonus plan

• medical, dental, and vision insurance with no waiting period

• generous paid time off in year of hire

• 401(k) with employer matching

Key Responsibilities

• Proactively investigates and resolves questions regarding the coverage, liability, and damages of private passenger bodily injury auto claims.
• Ensures proper reserving and diary/task management on all assigned claims.
• Adheres to all Patriot MGA standard operating procedures and best claims practices.
• Delivers outstanding customer service for Patriot MGA’s insureds, claimants, carriers, and partners.
• Positively contributes to Patriot MGA business culture and morale.
• Adjusts files in compliance with all State regulations.
• Thoroughly documents all claims activities to support investigation decisions.
• Actively evaluates and negotiates bodily injury claims with injured parties or their representation.
• Properly documents and answers all demands consistent with Patriot MGA best claims practices and State regulations.
• Reports to the Claims Supervisor or Claims Manager.

Requires Skills/Abilities

• Strong attention to detail.
• Ability to thrive in a high stress, high pace work environment.
• Demonstrated ability to positively affect team culture and morale.
• Demonstrated ability to stay organized in a high pace environment.
• Demonstrated ability to handle confrontational situations with first- and third-party customers.

Education/Experience

• Minimum of 3 years of bodily injury auto claims handling experience; 5 or more years preferred.
• Experience in an MGA, carrier, or insurance claims administration environment.
• Active adjuster licenses in applicable states, or the ability to obtain required licenses.

Salary Range

$70,000 - $90,000 annually depending on candidate’s experience and location