This is a remote position.

Role Overview

This is a hybrid Bookkeeper & Administrative Assistant role supporting Balanced Bookkeeping's financial operations and day-to-day business administration. The position begins with a stronger focus on administrative support while progressively transitioning into a more client-facing bookkeeping role as systems are streamlined and the client portfolio grows. The ideal candidate is highly organized, proactive, detail-oriented, and experienced in Australian bookkeeping practices.

Bookkeeping (60%)

Transaction Processing & Bookkeeping

• Process invoices, receipts, payroll journals, and financial transactions accurately in Xero, MYOB, and other client accounting systems.
  
• Perform bank and account reconciliations.
  
• Maintain accurate financial records across multiple clients.
  
• Assist with solicitor trust accounting and legal bookkeeping (training provided).
  

Accounts Payable & Receivable

• Manage supplier invoices and payment processing.
  
• Monitor outstanding receivables and follow up on overdue invoices.
  
• Communicate with clients regarding missing financial documentation.
  

Payroll & Employee Onboarding

• Process Australian payroll, including PAYG tax and superannuation.
  
• Assist with employee onboarding through CanYou.
  
• Maintain accurate employee records and documentation.
  

BAS & Compliance

• Assist with BAS preparation and lodgements through Gov Reports.
  
• Support ATO compliance requirements and financial reporting.
  
• Prepare supporting documentation for tax and compliance purposes.
  

Financial Reporting

• Assist in preparing Profit & Loss Statements, Balance Sheets, and Cash Flow Reports.
  
• Investigate and resolve financial discrepancies alongside the Senior Bookkeeper.
  

Time Tracking & Client Support

• Manage Clockify project setup and timesheet exports.
  
• Upload time data into client invoicing systems.
  
• Provide bookkeeping support to clients and assist with onboarding new offshore staff.
  
• Gradually become a primary client contact for bookkeeping enquiries.
  

Administration & Business Support (40%)

• Manage and prioritize high-volume inboxes (70–80 emails daily).
  
• Draft professional client communications in Karen's tone and style.
  
• Handle enquiries relating to payroll, bookkeeping, and compliance.
  

Workflow & Task Management

• Maintain and update tasks within Pure Workflow.
  
• Track deadlines and ensure client work is completed on time.
  
• Assist with improving internal workflows and operational efficiency.
  

Client Onboarding & HR Support

• Coordinate onboarding for new clients.
  
• Process employment contracts and award interpretations.
  
• Assist with HR administration and compliance.
  

Compliance & Reporting

• Prepare and submit NDIS and Department of Education reports.
  
• Monitor compliance requirements and maintain accurate records.
  

Meetings & Process Improvement

• Take meeting minutes and maintain documentation.
  
• Assist with Fathom meeting recordings and reporting.
  
• Support automation initiatives and business process improvements.
  
• Assist with VoIP implementation and additional administrative projects.
  

Qualifications & Key Attributes

• Minimum 2 years of Australian bookkeeping experience
  
• Strong experience using Xero (MYOB experience highly regarded)
  
• Experience with:
  
  • Bank reconciliations
    
  • Accounts Payable & Receivable
    
  • Payroll processing
    
  • BAS preparation
    
  • Australian tax and ATO compliance
    
• Excellent administrative and organizational skills with the ability to manage multiple priorities.
  
• Strong written and verbal English communication skills.
  
• High attention to detail with excellent accuracy.
  
• Comfortable communicating directly with Australian clients.
  
• Proactive, resourceful, and able to work independently with minimal supervision.
  
• Willingness to learn new systems and continuously improve business processes.
  
• Experience with Gov Reports, Pure Workflow, Clockify, CanYou, Fathom, trust accounting, or workflow automation is advantageous but not essential.
  

Requirements

TYPE OF POSITION, PHYSICAL REQUIREMENTS, & EXPECTED HOURS OF WORK

• Full-Time Position
  
• Permanent Work From Home Setup
  
• Must be available during Australian business hours
  
• Reliable laptop or desktop capable of running accounting and workflow software
  
• Stable high-speed internet connection
  
• Noise-free work environment
  
• Quality headset for client communication
  

• SALARY AND BENEFITS
  
• $7.50 aud per hour
  
• Permanent Work From Home Setup
  
• HMO & Paid Time Off After 90 days
  
• Paid Australian Holiday
  
• Long-term career growth within a growing Australian bookkeeping firm