Bookkeeper & Administrative Assistant

Job Description This is a remote position. Role Overview This is a hybrid Bookkeeper & Administrative Assistant role supporting Balanced Bookkeeping's financial operations and day-to-day business administration. The position begins with a stronger focus on administrative support while progressively transitioning into a more client-facing bookkeeping role as systems are streamlined and the client portfolio grows. The ideal candidate is highly organized, proactive, detail-oriented, and experienced in Australian bookkeeping practices. Key Responsibilities Bookkeeping (60%) Transaction Processing & Bookkeeping Process invoices, receipts, payroll journals, and financial transactions accurately in Xero, MYOB, and other client accounting systems. Perform bank and account reconciliations. Maintain accurate financial records across multiple clients. Assist with solicitor trust accounting and legal bookkeeping (training provided). Accounts Payable & Receivable Manage supplier invoices and payment processing. Monitor outstanding receivables and follow up on overdue invoices. Communicate with clients regarding missing financial documentation. Payroll & Employee Onboarding Process Australian payroll, including PAYG tax and superannuation. Assist with employee onboarding through CanYou. Maintain accurate employee records and documentation. BAS & Compliance Assist with BAS preparation and lodgements through Gov Reports. Support ATO compliance requirements and financial reporting. Prepare supporting documentation for tax and compliance purposes. Financial Reporting Assist in preparing Profit & Loss Statements, Balance Sheets, and Cash Flow Reports. Investigate and resolve financial discrepancies alongside the Senior Bookkeeper. Time Tracking & Client Support Manage Clockify project setup and timesheet exports. Upload time data into client invoicing systems. Provide bookkeeping support to clients and assist with onboarding new offshore staff. Gradually become a primary client contact for bookkeeping enquiries. Administration & Business Support (40%) Email & Client Communication Manage and prioritize high-volume inboxes (70–80 emails daily). Draft professional client communications in Karen's tone and style. Handle enquiries relating to payroll, bookkeeping, and compliance. Workflow & Task Management Maintain and update tasks within Pure Workflow. Track deadlines and ensure client work is completed on time. Assist with improving internal workflows and operational efficiency. Client Onboarding & HR Support Coordinate onboarding for new clients. Process employment contracts and award interpretations. Assist with HR administration and compliance. Compliance & Reporting Prepare and submit NDIS and Department of Education reports. Monitor compliance requirements and maintain accurate records. Meetings & Process Improvement Take meeting minutes and maintain documentation. Assist with Fathom meeting recordings and reporting. Support automation initiatives and business process improvements. Assist with VoIP implementation and additional administrative projects. Qualifications & Key Attributes Minimum 2 years of Australian bookkeeping experience Strong experience using Xero (MYOB experience highly regarded) Experience with: Bank reconciliations Accounts Payable & Receivable Payroll processing BAS preparation Australian tax and ATO compliance Excellent administrative and organizational skills with the ability to manage multiple priorities. Strong written and verbal English communication skills. High attention to detail with excellent accuracy. Comfortable communicating directly with Australian clients. Proactive, resourceful, and able to work independently with minimal supervision. Willingness to learn new systems and continuously improve business processes. Experience with Gov Reports, Pure Workflow, Clockify, CanYou, Fathom, trust accounting, or workflow automation is advantageous but not essential. Requirements TYPE OF POSITION, PHYSICAL REQUIREMENTS, & EXPECTED HOURS OF WORK Full-Time Position Permanent Work From Home Setup Must be available during Australian business hours Reliable laptop or desktop capable of running accounting and workflow software Stable high-speed internet connection Noise-free work environment Quality headset for client communication SALARY AND BENEFITS $7.50 aud per hour Permanent Work From Home Setup HMO & Paid Time Off After 90 days Paid Australian Holiday Long-term career growth within a growing Australian bookkeeping firm