Brand Operations Lead - Global

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE‑listed digital gaming company behind some of the world’s leading Sports and iGaming brands. Betway is one of Africa's leading sports betting and gaming brands, operating across eight markets on the continent. In Africa, we power one of the most engaged sports-betting communities in the country — spanning football, rugby, cricket, tennis and beyond. Our social media presence is central to how we connect with fans, celebrate sport and drive brand love in a fast-moving, competitive market Who we’re looking for The Brand Operations Lead is responsible for orchestrating the end-to-end delivery of creative work across multiple markets, ensuring projects are delivered efficiently, on time, and to the highest brand standards. This role sits at the intersection of creative, production, and operations, owning workflow management, production execution, and cross-market coordination across key hubs including London, Johannesburg, and Cape Town. Why we need you The role combines creative operations, agency production expertise, and project governance, with a strong focus on anticipating challenges, removing bottlenecks, and enabling teams to deliver world-class work at scale. What you’ll be doing Duties include, but are not limited to: End-to-End Brand Campaign Leadership Own and oversee all active creative projects across markets, ensuring clear visibility of timelines, deliverables, and dependencies Manage end-to-end project lifecycles, from briefing through to delivery Drive prioritisation frameworks to ensure the most impactful work is executed first Maintain and continuously improve workflow systems, tools, and processes Ensure alignment between creative, marketing, and business stakeholders Production & Campaign Execution Act as lead producer on brand campaigns and executional projects Manage production planning, including timelines, budgets, and resource allocation Develop and oversee cost estimates, quotes, and financial tracking Source, onboard, and manage external suppliers, production partners, and agencies Ensure all deliverables meet premium production and brand standards Localization & Adaptation Manage adaptation assets such as TV endboards, market-specific versions of creative and language and regulatory adaptations Agency-Style Production Leadership Apply advertising agency producer discipline to internal and external projects Lead production schedules, shoot planning, post-production workflows, and delivery pipelines Ensure efficient briefing, feedback cycles, and approvals Act as the central point of coordination between creative teams and production partners Cross-Market Coordination Coordinate workflows and delivery across London, Johannesburg, and Cape Town teams Align stakeholders across time zones and functions Ensure consistent standards, communication, and delivery cadence across regions Facilitate cross-team collaboration and knowledge sharing Problem Solving & Operational Excellence Proactively identify and resolve bottlenecks before they escalate Troubleshoot project risks related to timelines, resources, or dependencies Implement solutions to improve speed, efficiency, and output quality Create scalable processes that support high-volume, multi-market delivery This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve Business objectives. Essential skills you’ll bring to the table The necessary skills that we require for this role include: Proven experience in creative operations, production, or integrated agency roles Strong background as a producer (agency or brand-side) Demonstrated ability to manage multiple complex projects simultaneously Experience working across global or multi-market teams Strong understanding of campaign production (TV, digital, social, brand assets) Excellent stakeholder management and communication skills Highly organised with exceptional attention to detail Ability to thrive in a fast-paced, high-output environment Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: Operational leadership – driving structure, clarity, and accountability Production expertise – deep understanding of creative execution pipelines Strategic prioritisation – balancing competing demands effectively Problem-solving mindset – anticipates and resolves issues early Collaboration – connects teams across geographies and disciplines Quality control – ensures consistently high creative output What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at Betway Africa and Super Group. This includes: We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career. Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential. Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from. Be part of that Superclass feeling At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 19 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on! *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process. *Shortlisted candidates may need to complete an assessment. This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification. Should you not hear from us within 2 weeks, please deem your application as unsuccessful. The perfect place to work, play and grow!