Brand & Reputation Advisor

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

Overview

Join Gallagher Bassett as a Brand and Communications Advisor, where you’ll play a pivotal role in shaping and delivering impactful internal communications to support our Australian operations. In this dynamic role, you’ll drive internal communications initiatives, ensure brand compliance and contribute to engaging campaigns that resonate with our leaders and teams. As a valued member of our team, you’ll have access to mentoring and professional development opportunities to enhance your skills and grow your career.

This is a permanent full-time position offering flexible hybrid working arrangements, with the opportunity to work from home and from our offices located in Brisbane, Sydney or Melbourne CBD.

How you'll make an impact

• Support the AU business with internal communications for the Connect series, employee engagement initiatives and other Executive-led initiatives.
• Develop communication collateral (such as internal emails, news articles, graphics, SharePoint pages) bespoke to audience, author, purpose and audience.
• Draft and deliver compelling communications collateral that aligns to our brand, key messages and tone of voice.
• Deliver high-value support to Senior Director, Global Brand & Reputation, and Communications Manager – International on internal campaigns.
• Collaborate with broader MARCOM team to provide communications advice and support on major projects.
• Support business leaders in preparing for crisis or change communications by developing briefing documents, messaging, and materials.
• Manage brand identity, including visual identity, tone of voice, and consistent messaging to protect and enhance reputation.
• Create and manage content calendars, working with direct team members and stakeholders to generate unique content.
• Track and analyse the effectiveness of communication campaigns and initiatives, making data-driven recommendations.

About you

• 3+ years industry experience in a similar role working as part of a communications / marketing team
• Confident writer who can easily adapt tone of voice based on audience and channel
• Responsive and open to feedback
• Detail-oriented and process-driven
• Experience confidently conveying professional advice to leaders
• Strong organisational and prioritisation skills
• Experience with Adobe Creative Cloud and/or Canva and SharePoint / M365 administration (desirable)
• Tertiary education in Communications, Public Relations, Marketing or equivalent (desirable)

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.