Building Surveyor - Home Ownership Asset & Reactive

Job Title: Home Ownership Asset & Reactive Surveyor
Contract Type: Permanent
Salary: £45,028 per annum (£49,768 is achieved after 12 months successful performance in the role)
Working Hours: 35 hours per week
Working Pattern: Monday to Friday- Hybrid
Location: Speke, Liverpool

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.

Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.

The difference you will make as a Home Ownership Asset & Reactive Surveyor
You will deliver high quality building condition and communal surveys across the Homeownership portfolio, producing robust lifecycle data and technical recommendations that directly inform planned works scoping, cost recoverability, and sinking fund strategies. Provide clear MI and risk insights to support programme decisions and standards. The role combines asset intelligence with operational support to ensure accurate data for investment planning and high-quality repair outcomes

About you
We are looking for someone with
• HNC/HND (Level 4/5) in Construction/Building/Surveying or equivalent experience.
• Strong building pathology diagnostics, including damp and mould.
• Leasehold/homeownership literacy (apportionment principles, recoverability constraints, and consultation touchpoints).
• Competent with mobile surveying and asset systems; strong data discipline (structured notes/photos, validation, and MI production).
• Valid UK driving licence and regular access to a vehicle.

Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:
• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Role Profile
• Plan and liaise with residents for survey appointments; deliver clear, empathetic communications and a professional in-home experience.
• Undertake detailed building condition surveys across Homeownership estates, covering all building components—including structure, fabric, and communal areas
• Carry out ad hoc component inspections to verify and update building condition data where works are planned or programmed. For each component/system, record condition, performance, compliance observations, residual life, and criticality.
• Identify M&E-related issues encountered during surveys for specialist assessment as needed.
• Produce lifecycle component data with renewal windows, indicative unit rates/costings, and risk notes suitable for investment planning and sinking fund modelling, and highlight any variances versus prior assumption
• Identify and escalate HHSRS Category 1 and 2 hazards immediately in line with escalation routes and timescales; document interim controls and owner actions.
• Use mobile/digital tools to collect accurate, complete survey data; upload validated datasets (including photos/notes/test records) to asset systems within 5 working days of survey completion, and within 24 hours for hazard escalations.
• Support damp and mould diagnostics in line with policy and produce clear technical recommendations, reporting back to Leasehold Asset Services Manager
• Carry out complex or borderline DTD repair inspections (Pre & Post), providing impartial technical assessments and recommended remedies, and feedback findings to the Leasehold Asset Services Manager
• Support complex insurance-related inspections where building defects are alleged.
• Undertake void inspections against lettable standards and inspect resident alteration requests for compliance with leases and statutory requirements.
• Use mobile/digital tools to collect accurate, complete survey data and upload to asset systems within agreed SLAs.
• Maintain accurate records, respond to data queries, and ensure audit-ready documentation on shared systems.
• Record M&E asset information observed during surveys to support lifecycle planning and planned works scoping.
• Capture lifecycle information and contribute to sinking fund modelling and investment planning.
• Provide technical scope, rationale, and schedule inputs to support central Section 20 consultations and cost recovery; ensure audit ready trail of assumptions and unit apportionment logic to assist the preparation of Section 20 notices
• Work collaboratively with Building Safety/Compliance and Planned Works Delivery teams to ensure regulatory alignment and quality outcomes.
• Provide timely MI on survey coverage, data quality, and key risks/defects; share insights to inform planned works scopes and standards.
• Collaborate with M&E colleagues in Regional teams for technical assurance and for delivery of M&E Planned works
• Work collaboratively with Building Safety/Compliance and Planned Works Delivery to ensure regulatory alignment and quality outcomes.
• Work collaboratively with the M&E colleagues in regions for technical assurance and with Planned Works Delivery to translate survey findings into deliverable work packages; participate in pre-start reviews as required.
• Champion digital surveying and emerging technologies (e.g., sensors/telemetry) and interpret statutory and mandatory inspection records (e.g., fire door checks, façade/cladding assessments, roof safety inspections) to triangulate the condition and risk profile of building components.
• Follow lone-working and site safety protocols; use appropriate PPE; participate in risk assessments and safe systems of work.
• Record and escalate life-safety concerns immediately (e.g., fire systems, lifts, gas/plant, electrical, water hygiene).

Additional information
• The Group has offices and property across the UK and on this basis, there will be the requirement to travel to other locations to effectively perform this role and attend department wide meetings.
• The role will be exposed to sensitive information, therefore the role holder is expected to maintain levels of confidentiality at all times.
• In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation.
• It is a requirement that the role holder holds a current, valid UK driving license and has access to a vehicle.
• The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Person specification
Knowledge, Skills and Experience

Essential

• HNC/HND (Level 4/5) in Construction/Building/Surveying or equivalent experience.
• Strong building pathology diagnostics, including damp and mould.
• Leasehold/homeownership literacy (apportionment principles, recoverability constraints, and consultation touchpoints).
• Competent with mobile surveying and asset systems; strong data discipline (structured notes/photos, validation, and MI production).
• Effective stakeholder and resident communication; able to plan and self-schedule visits and meet agreed SLAs.
• Valid UK driving licence and regular access to a vehicle.

Desirable

• Retrofit (e.g., Level 3 Retrofit Advisor/Assessor).
• HHSRS Practitioner.
• Domestic Energy Assessor (DEA).
• Professional membership (CIOB/RICS).