Bus Process Analyst II

Responsibilities Business Requirements & Process Analysis Engage with business stakeholders to understand needs and gather detailed requirements. Document current ‑ state and future ‑ state processes, identifying gaps, inefficiencies, and opportunities for improvement. Translate business requirements into clear, actionable functional specifications for technical and development teams. testing activities and support users in their acceptance testing processes. Project Delivery & Enhancements Support implementation projects, module rollouts, and platform enhancements. Participate in solution design sessions with architects and developers to validate alignment with business needs. Assist with prioritization and backlog management for ERP feature requests and improvements. Testing & Quality Assurance Develop test cases, scripts, and scenarios for functional testing. Participate in SIT (System Integration Testing) and coordinate UAT (User Acceptance Testing). Validate that delivered solutions meet business objectives and comply with internal controls. Change Management & Training Support change management activities, including communications and impact assessments. Provide end ‑ user training, documentation, and guidance for new features or processes. Promote proper ERP usage and drive adoption of new tools/processes. Cross ‑ Functional Collaboration Act as the liaison between business users and technical teams (developers, integration engineers, data teams). Ensure alignment with enterprise architecture, security standards, and governance processes. Collaborate on integration requirements with surrounding systems and applications. Qualifications Required Experience working with ERP platforms – Microsoft Dynamics 365 preferred. Strong understanding of business processes in Finance, Accounting, Supply Chain, or Operations. Ability to translate complex business needs into clear requirements and functional documentation. Effective problem-solving, critical thinking, and communication skills. Experience with testing, UAT coordination, and change management activities. Preferred Background in process improvement methodologies (Lean, Six Sigma, Kaizen). Familiarity with integration concepts (API workflows, middleware, data flows). Knowledge of reporting or analytics tools (Power BI, Tableau). Experience in agile delivery environments. Competencies Strong analytical and process ‑ mapping capabilities Relationship-building and stakeholder engagement Attention to detail and commitment to quality Ability to work across multiple teams in a fast-paced environment Adaptability and willingness to learn new ERP capabilities