Business Administrator

ABOUT iBASIS:

iBASIS is the leading communication solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, iBASIS is the first independent international communications specialist, ranking as the third largest global wholesale voice operator and a Top 3 Mobile Signaling & Data solutions vendor with 700+ connected destinations.

Since the integration of the Altice Europe N.V. international voice carrier business in France, Portugal, and the Dominican Republic, iBASIS serves 1,000+ customers, across 18 offices worldwide. iBASIS also provides the end-to-end Global Access for Things™ connectivity solution; simplifying IoT device connection through one unified platform for seamless, remote, programmable, and secure communication.

ABOUT THE ROLE:

We are looking for a skilled Business Administrator to support the day-to-day operations of our voice, mobile services and IoT business. The ideal candidate will possess excellent organizational and communication skills, a strong understanding of business processes, and the ability to work collaboratively across departments to drive efficiency and success.

Key Responsibilities:

• Maintain and update rate sheets for different carriers, regions, and service offerings to ensure timely and accurate pricing data.
• Implement pricing adjustments in accordance with contractual agreements and telecom regulatory updates.
• Analyse and resolve billing discrepancies related to rate inaccuracies, supporting accurate customer invoicing and revenue assurance.
• Collaborate with finance, legal, and operations teams to validate rate accuracy and compliance.
• Continuously monitor telecom industry trends, carrier rate changes, and regulatory developments to anticipate business impacts.
• Assist in managing administrative tasks across departments, ensuring smooth coordination of operations and supporting overall business efficiency.

Qualifications:

• Proven experience (2+ years) in an administrative role, ideally within the telecommunications or technology industry.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong attention to detail and accuracy in reporting and documentation.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Knowledge of telecom industry trends and business processes is an advantage.
• Problem-solving mindset with the ability to anticipate issues and proactively offer solutions.

What we Offer:

• Competitive salary and benefits package.
• Hybrid work model (3 days in the office per week).
• 25 days of annual leave