Business Analyst (12 MONTH FTC)

Business Analyst

Location: Remote

Contract: Fixed-term, 12 months

Hours: 37.5 hours per week, Full-time

Salary: £40,000, negotiable depending on experience

Healthcare experience would be beneficial to this role

Role Purpose

We are looking for an experienced and proactive Business Analyst to join the Information Management & Technology (IM&T) team.

Working closely with stakeholders across the organisation and third-party suppliers, the role will bridge the gap between business and IT, ensuring projects deliver meaningful outcomes that support organisational growth, operational efficiency and continuous improvement.

Key Responsibilities

• Work closely with stakeholders across the business to gather, analyse and document business requirements.
• Investigate business challenges and identify opportunities to improve processes, systems and ways of working.
• Translate business needs into clear functional requirements, user stories, epics and other project documentation.
• Support the delivery of technology and business change initiatives using Agile methodologies and Scrum practices.
• Facilitate workshops, meetings and training sessions to engage stakeholders and support successful project outcomes.
• Analyse business processes and data to recommend innovative, value-adding solutions that improve operational efficiency.
• Collaborate with project teams, third-party technology suppliers and IM&T colleagues to support successful solution design and implementation.
• Produce high-quality documentation and ensure project deliverables meet agreed standards for quality, scope and business value.
• Contribute to continuous improvement initiatives by applying business analysis techniques, process improvement methodologies and best practice.

Skills & Experience

The successful candidate will have:

• Proven experience working as a Business Analyst, with strong skills in stakeholder management, requirements gathering and business process analysis.
• Experience working within Agile environments, including writing user stories, facilitating workshops and participating in Scrum ceremonies.
• Strong analytical and problem-solving skills, with the ability to interpret complex information and develop practical solutions.
• Excellent communication and organisational skills.
• Confidence influencing and engaging stakeholders at different levels across an organisation.
• The ability to manage multiple priorities and deliver high-quality outputs.
• Experience using business analysis and process-mapping tools such as Microsoft Visio and Azure DevOps.
• A collaborative and innovative approach, with a strong focus on continuous improvement and delivering high-quality business outcomes.

Desirable

• A recognised Business Analysis qualification, such as BCS, or equivalent practical experience.
• Knowledge or experience of process improvement methodologies such as Lean or Six Sigma.
• Experience supporting technology-enabled business change and working with third-party technology suppliers.

Key Competencies

• Business analysis and requirements gathering
• Stakeholder engagement and management
• Business process analysis and process mapping
• Agile and Scrum delivery
• User stories and functional requirements
• Workshop facilitation
• Problem solving and analytical thinking
• Technology and business change
• Continuous improvement
• Clear written and verbal communication