Business Analyst

We are looking to hire a Business Analyst Based in Thessaloniki (Hybrid/Remote Role)|Position Code: BAN - 0626 About VIPA VIPA is a European multinational company, based in Lausanne, Switzerland, with a rapidly expanding Paper and Board Division and a leading position in the global recycling and recovered material trading.We are seeking an experienced Business Analyst to join our operations team. You will play a key role in analysing our commercial and supply chain processes, identifying opportunities for improvement, and ensuring our IT systems effectively support our business goals. Why VIPA? For us, each and every team member is special and important, and this is the reason why we invest in education, training, personal and professional growth. We offer great working conditions in a multinational environment, in a dynamic and fast-growing company. Key Responsibilities ​ Analyse and document end-to-end business processes across sales, procurement, warehousing, and distribution. Gather and translate business requirements into clear specifications for IT system enhancements and integrations. Support the implementation and optimisation of ERP and WMS systems (e.g. SAP, Microsoft Dynamics, or similar). Produce detailed reports and dashboards to support management decision-making. Identify process inefficiencies and recommend practical, cost-effective solutions. Liaise between commercial, logistics, and IT teams to ensure alignment on system changes and new initiatives. Coordinate and execute User Acceptance Testing (UAT) and provide training to end users. Contribute to continuous improvement projects across the organisation. Required Qualifications Bachelor's degree in Business Administration, Information Systems, Supply Chain, or a related field. 2+ years of experience as a Business Analyst, preferably in wholesale, distribution, or retail. Solid understanding of supply chain, inventory management, and order-to-cash processes. Hands-on experience with ERP systems (SAP, Microsoft Dynamics, or equivalent). Proficiency in SQL and data analysis tools (Excel, Power BI, or similar). Strong analytical and problem-solving skills with high attention to detail. Excellent communication skills in English, both written and verbal. Ability to manage multiple tasks and projects simultaneously in a dynamic environment. Desired Qualifications Experience with WMS (Warehouse Management Systems) or TMS (Transport Management Systems). Knowledge of EDI standards and B2B integrations. Familiarity with process modelling tools (Visio, Lucidchart, or similar). Business Analysis certification (CBAP or PMI-PBA). What we offer Competitive salary, according to experience and qualifications - Salary range will be disclosed prior to first interview Private health insurance Excellent working conditions in a multinational environment Flexible working schedule - possibility of working 100% remote or working from home for some days of the week Continuous training Opportunities for professional and personal development.​ Wellness & psychological support service