Business Analyst

Who We Are Building the AI-first frontier enterprise. We are a global technology consultancy with a trademarked, AI-first approach —Gen-e2™. It redefines how enterprises build digital products and transform their organizations with AI. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. We are small enough to care locally, big enough to deliver globally ( 10 countries, 450+ experts from 50+ nationalities ) We are becoming an agentic organization, adopting the AI-native operating model we bring to our clients. We are robust and resilient (100% independent, 0 debt, founded 2009) We are AI-native professionals who invest in what we believe and work as a collective intelligence We are positive, courageous and deliver at the leading edge Your Role As a Business Analyst at PALO IT, you will serve as a critical link between stakeholders and the technology teams, ensuring that the solutions we develop align with the business objectives and user needs. You will leverage your analytical skills to gather requirements, document processes, and collaborate with cross-functional teams to deliver impactful projects. Collaborate with UX designers and stakeholders to define user needs and business requirements using tools such as Figma to create wireframes and prototypes. Analyze, document, and validate functional requirements, ensuring alignment between technical teams and business units. Utilize GitHub Projects for effective project management, tracking progress, and facilitating communication across teams. Employ Claude Code to enhance documentation of business requirements, specifications, and validation processes, ensuring clarity and accessibility for stakeholders. Facilitate discussions and interviews with stakeholders to capture key insights that will inform project direction and deliverables. Conduct data analysis to support decision-making processes, identifying trends and opportunities for improvement. Engage in iterative validation sessions to ensure solutions meet business expectations and provide excellent user experiences. Foster a culture of collaboration and continuous improvement, contributing to agile ceremonies and promoting best practices. Who You Are Bachelor's degree in Business Administration, Information Technology, or a related field. 3+ years of experience as a Business Analyst in a digital or technology environment. Proficient in using Figma for wireframing and collaboration with UX teams. Experience with GitHub Projects for managing project tasks and workflows. Familiarity with Claude Code and its application in documentation and collaborative efforts. Strong analytical skills with a penchant for problem-solving and critical thinking. Excellent communication skills, both written and verbal, with the ability to convey complex ideas clearly to various audiences. Proven ability to work effectively in agile environments and collaborate with cross-functional teams. More About PALO IT Our clients include some of the world’s most successful companies. We collaborate with leading enterprises, next-generation businesses and frontier partners, shaping what comes next, helping them scale AI and solve complex business and technology challenges. What We Offer Stimulating working environments Unique career path International mobility Internal R&D projects (including Gen-e2™) Knowledge sharing Personalized training via PALO IT Academy Entrepreneurship & intrapreneurship For more on our team culture and benefits, check out our careers page .