Business Analyst - Hybrid

Company Overview

Our client is an organization operating within the BPO Industry, focused on providing tech services for its clients. The company serves North American, European, and APAC regions and is committed to delivering quality solutions, operational excellence, and sustainable business growth. Additional information about the organization will be shared with selected candidates at the appropriate stage of the recruitment process.

Location: BGC

Work Setup: Hybrid

Compensation Flexibility: Open to negotiation for highly qualified candidates.

Key Responsibilities

• Gather, analyze, and document business requirements through stakeholder discussions, meetings, and workshops.
• Review existing business processes and identify opportunities for improvement.
• Prepare and maintain business requirements documents, user stories, process flows, and functional specifications.
• Assist in translating business needs into clear technical requirements for project and development teams.
• Support project planning, testing, implementation, and monitoring activities.
• Collaborate with business stakeholders, project teams, and technical teams to ensure requirements are understood and delivered accurately.
• Participate in User Acceptance Testing (UAT), document test results, and assist in tracking identified issues.
• Prepare reports, dashboards, and presentations to support management reviews and decision-making.
• Monitor project progress and communicate updates to relevant stakeholders.
• Ensure proposed solutions and documented requirements align with business objectives.
  
  

Required Qualifications

• Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.
• Open to fresh graduates and candidates with 0–2 years of relevant experience.
• Basic understanding of business analysis principles, requirements gathering, and process documentation.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Strong analytical, problem-solving, communication, and organizational skills.
• Good interpersonal and stakeholder collaboration skills.
• Strong attention to detail and ability to work effectively in a team environment.
  
  

Preferred Qualifications

• Internship, academic project, or practical experience involving requirements gathering, data analysis, or process improvement.
• Exposure to Agile or Scrum project environments.
• Basic understanding of the Software Development Life Cycle (SDLC).
• Familiarity with SQL, Power BI, or other data analysis tools.
• Knowledge of process mapping tools such as Microsoft Visio or Lucidchart.
• Relevant business analysis or Agile certifications, such as ECBA or entry-level Agile certifications.
• Completion of foundational coursework in business analysis, including CBAP-related learning materials.
  
  

Required Skills & Technologies

• Business Analysis: Requirements gathering, requirements documentation, process analysis, user stories, functional specifications.
• Documentation & Productivity: Microsoft Excel, PowerPoint, Word.
• Data Analysis: Basic SQL, Power BI, reporting, dashboard preparation.
• Process Mapping: Process flows, Microsoft Visio, Lucidchart.
• Project Methodologies: Agile, Scrum, Software Development Life Cycle (SDLC).
• Testing & Implementation: User Acceptance Testing (UAT), test documentation, issue tracking, implementation support.
• Professional Skills: Analytical thinking, problem-solving, written and verbal communication, stakeholder management, teamwork, attention to detail, and organization.
  
  

About Paxsigna

PaxSigna is a specialist talent solutions division of the Lennor Group focused on Technology, Semiconductor & Electronics, and Advanced Engineering. We partner with startups, growth-stage businesses, and multinational enterprises to connect exceptional talent with transformative opportunities across highly specialized markets.

EQUAL OPPORTUNITY STATEMENT

PaxSigna is committed to fostering an inclusive and equitable recruitment process. All qualified applicants will receive consideration based on their qualifications, experience, capabilities, and business requirements.

DATA PRIVACY NOTICE

By submitting your application, you acknowledge that your personal information may be collected, processed, stored, and shared with authorized stakeholders solely for recruitment-related purposes in accordance with applicable data privacy laws and regulations.

LEGAL NOTICE

PaxSigna is a specialist talent solutions division of the Lennor Group. Recruitment and talent acquisition services are facilitated through Lennor Metier Consulting Philippines, Inc., the group's duly registered operating entity in the Philippines.