Business Analyst (Provost Office) - 6 Month FTC

Business Analyst (Provost Office) - 6 Month FTC Salary: £44,000 - £48,000 per annum Employment type: Fixed Term Contract for 6 months Hours per week: 37 Reporting into: Director of the Provost Office Department: Academic Affairs Click here to read the full job description and view our excellent benefits here This role operates primarily on a remote working arrangement that will require little to no travel into our Coventry Head Office or Campus locations. Our working model arrangements are a non-contractual benefit so please note that an Arden work location is added to our employment contracts. About Arden University : We are an aspirational and multi-award-winning university, delivering rapid growth with ambitious plans to disrupt the HE sector through our passion for innovation and digital education. Our vision is to become the first-choice university for career-focused lifelong learners worldwide, ensuring that everyone, everywhere can access higher education. There has never been a more exciting time to join Arden University, as we expand into new disciplines, forge worldwide partnerships, and expand our locations. About our Department : The Provost’s Office serves as the central hub for all academic-affairs, projects and initiatives throughout the University. This includes a Project Management, Change Management and Business Analysis function which plays a crucial role in ensuring success of academic and enhancement initiatives across Arden University. Our team provides expertise in planning, execution and transformation to ensure projects and initiatives align with objectives and goals. About the Opportunity: This is an exciting opportunity to join the Provost’s Office at the centre of the University’s strategic transformation. As a Business Analyst, you will play a key role in shaping the future of Academic Affairs by turning complex challenges into clear, actionable solutions that drive meaningful change. Working closely with Product Teams, Academic Affairs leaders, and Professional Services, you will uncover business needs, translate them into high‑quality requirements specifications, and help deliver innovative improvements that enhance the experience of students and staff across the institution. You will lead the discovery and analysis of new opportunities, champion smarter and more efficient processes, and provide trusted insight to senior decision‑makers, including the Provost and Product Owners. From early‑stage exploration through to testing, launch, and hypercare, you will be instrumental in ensuring that new systems and processes are robust, user‑centred, and aligned with the University’s long‑term vision. This role offers the chance to make a visible impact, influence strategic priorities, and contribute to a modern, forward‑thinking Academic Affairs environment where continuous improvement and innovation are at the heart of everything we do. About You: You will need to be an analytical, collaborative, and forward‑thinking professional who thrives in complex environments and enjoys turning insight into meaningful change. With a strong ability to engage stakeholders, translate business needs into clear requirements, and drive process improvement, you will bring both credibility and confidence to strategic projects. Your background need to demonstrate depth, progression, and a commitment to delivering high‑quality outcomes across systems, processes, and organisational transformation. Essential Criteria: Proven Experience — Proven track record of relevant extensive work experience, demonstrating deep, specialised and/or broad knowledge of a field of work gained through experience in a series of progressively more complex roles. Analytical Strength — Strong ability to analyse complex problems, identify opportunities, and translate insights into actionable recommendations. Stakeholder Engagement — Confident working with senior leaders, cross‑functional teams, and diverse stakeholders to build alignment and drive outcomes. Process Improvement — Skilled in mapping, evaluating, and enhancing processes to support efficiency, consistency, and strategic goals. Requirements Expertise — Experienced in eliciting, documenting, and validating requirements for new initiatives, ensuring clarity and feasibility. Project Delivery — Comfortable supporting end‑to‑end project lifecycles, from discovery and design through to testing, launch, and hypercare. Communication — Able to present complex information clearly and persuasively to decision‑makers at all levels. Why Arden: At Arden, you will become a part of a passionate and dedicated team who are committed to removing unnecessary barriers to learning and making education more accessible. Our people work hard to ensure our students journeys are the best they can possibly be, as such we want to reward our people with fantastic benefits. Employees benefit from: 30 days holiday + bank holidays on-top, and even a Christmas closure! A generous Aviva pension plan, company contributions starting from 7% BUPA Cash Plan Private Medical Insurance Access to Perkbox benefits Study any Arden course for free, with a discount for all family and friends Plus, other excellent benefits Our ‘Golden Ticket’ which allows you to gift anyone in your life a free Arden education Our Values: Stand out, Progressive, Accessible, Resourceful, Kindness, reflect who we are as an institution, a team and as individuals. If they also reflect you and you are excited by the chance to be the driving, creative force within a growing business, we want to hear from you. There has never been a more exciting time to join Arden University, as we expand into new disciplines and locations. Closing Date: Monday 24th August We reserve the right to close this vacancy before the specified closing date should we receive sufficient applications or in order to respond to business needs. In order to avoid missing an opportunity to apply please submit your application as early as possible. Use of AI in Recruitment - We appreciate that many candidates are now using AI tools to support their applications, and recognise the value they can bring in helping candidates articulate their skills and experience. Whilst AI can help with structure and presentation, we are most interested in getting to know you as an individual. We would encourage you to ensure your application remains personal, authentic, and reflective of your own experiences and perspectives. Application Reminder: If you have submitted an application in the past six months, kindly refrain from reapplying at this time. We appreciate your continued interest in our organisation. Thank you for your understanding. Equity, Diversity & Inclusion: Arden University is proud to be a Disability Confident Employer. This means that if you have a disability, as defined by the Disability Equality Act 2010, you may be guaranteed an interview if you meet the essential criteria for the role. If you wish to be considered under this scheme, you can indicate via the application form below. By doing so, you are also consenting for this information to be shared with the hiring team. For more details on what qualifies as a disability under the Disability Equality Act 2010, please refer to the guidance here . As an Equal Opportunity Employer we celebrate diversity and are committed to creating a diverse and inclusive workplace. Therefore, we make sure that our recruitment and selection processes never discriminate based upon people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances, and actively welcome applications from all groups. Sponsorship statement: Please be aware that some roles may not meet the points requirement for a sponsored Skilled Worker visa, or fulfil the criteria we have for providing sponsorship.  However we welcome applications from candidates who do not currently have the right to work in the UK but may be eligible for a visa through an alternative route. Department Academic Office Locations Multiple locations Remote status Fully Remote Yearly salary £44,000 - £48,000 Working model (Please note, our working models are a non-contractual benefit and can be subject to change) Remote Contract Type: Professional Services Contract About Arden University Since 1990, Arden University has reshaped flexible higher education, becoming a beacon for accessible learning. Beginning as a trusted online partner for UK universities, we've transformed into a symbol of online and blended degree courses designed for modern lives. With over 90 career-focused qualifications, validated by prestigious bodies like the British Psychological Society and Chartered Management Institute, our dedication to exceptional education stands strong. Our mission is forward-looking and purposeful. We understand the evolving needs of employers and the global economy, driving us to champion meaningful change. Through our Campuses in the UK (Birmingham, Leeds, London, Manchester, Newcastle and Nottingham) and Berlin, Germany, we empower a diverse student community to access life-altering degree pathways. At our core lies equity, diversity, inclusion, and belonging, rooted in the belief that education is a force for both individual and collective progress. By seamlessly merging technology and education, we're breaking down barriers and revolutionizing conventional learning models. Join our community of around 1,100 colleagues in shaping a more accessible, inclusive, and brighter future for all.