Customer Success & Support Sao Paulo Brazil Remote Lead Permanent Jul 25, 2026
Apply on Company Website →
Core Responsibilities
Investigate customer complaints and provide timely final responses. Ensure customers receive fair outcomes to their complaints while understanding regulatory obligations. Collaborate with stakeholders and servicing teams to improve internal processes based on customer feedback.
Requirements
Excellent written and verbal English skills. Proficient with Google Workspace and Office suite. Strong attention to detail and ability to work independently. Background in AML, Fraud, Chargebacks, or Quality Assurance is a plus.
Additional Information
Experience Level
Mid-Level
Employment Type
permanent
Work Mode
Remote
Similar Jobs
Client Sales Senior Account Manager
Wellhub
Business Development Representative
Wellhub
Grupo QuintoAndar | Especialista de Operações e Performance
QuintoAndar
Company
About
Blog
Careers
For Job Seekers
Browse Jobs
Browse Companies
Job Search Tips
For Employers
Post a Job
Pricing
Employer Resources
Legal
Terms of Service
Privacy Policy
Refund Policy
Monthly newsletter
LATAM hiring trends, top companies, and career tips — once a month, no spam.