Business Development (Junior/Mid/Senior)

Company Description Rikkeisoft, founded in 2012, is a leading Vietnamese IT enterprise recognized with multiple industry awards. The company supports global partners with a comprehensive range of IT outsourcing services and customized technology products. Through its subsidiaries—Rikkei Digital, Rikkei Academy, and Rikkei AI—Rikkeisoft delivers digital transformation consulting, IT education, and AI-driven solutions. With offices across Vietnam, Japan, and the United States, Rikkeisoft provides international exposure and collaboration opportunities. Team members work in a dynamic environment focused on innovative technologies and sustainable growth for clients.

Role Description

The Business Development Executive is a full-time, hybrid role based in Ho Chi Minh City, with flexibility for partial work from home. This role involves identifying and pursuing new business opportunities, building and managing a pipeline of prospects, and conducting market research to understand client needs and industry trends. The Business Development Executive will perform lead generation activities, prepare proposals, deliver presentations, and support contract negotiations to drive revenue growth. Day-to-day tasks include maintaining strong relationships with existing and potential clients, coordinating with internal teams to ensure service quality, and tracking performance metrics against sales targets. The role requires proactive communication, regular client meetings (both online and in person), and consistent follow-up to convert opportunities into long-term partnerships.

Qualifications

• Conduct market research, develop target account lists, and proactively approach corporate clients across Europe and Asia.
• Receive, assess, and follow up on leads generated by Marketing; ensure all lead information and opportunity progress are accurately updated in HubSpot CRM.
• Conduct client meetings to understand business needs, budgets, timelines, decision-making processes, and key stakeholders.
• Develop opportunity strategies, account engagement plans, and define clear next actions for each prospective client.
• Coordinate with Delivery, Technical Owners, and Solution Architects to validate proposed solutions, project scope, resource planning, effort estimation, and technical risks before proposal submission.
• Prepare proposals, quotations, and commercial documents; lead or support negotiations on pricing, payment terms, and contractual conditions depending on experience level.
• Collaborate with Sales Operations, Finance, Legal, and Delivery teams to complete contracts and internal approval processes.
• Ensure a smooth handover to the Account Management/Delivery team, including customer information, commitments, risks, stakeholder mapping, and growth opportunities.
• Manage the sales pipeline, maintain accurate forecasts, and achieve assigned KPIs for revenue, new customers, contracts, and gross margin.
• Analyze market trends, competitor activities, and customer demands to identify new business opportunities.
• Contribute to improving sales processes, CRM governance, proposal quality, and business development best practices.

Junior (1-2 years)

• Bachelor's degree in Business Administration, Economics, International Business, Information Technology, Marketing, or related fields.
• 1–2 years of experience in Business Development, Sales, Customer Service, or related roles.
• Strong willingness to learn IT Outsourcing services and international B2B sales.
• Good communication, presentation, and interpersonal skills.
• Good English communication (written and spoken).
• Familiarity with CRM systems (HubSpot, Salesforce, etc.) is an advantage.
• Proactive, customer-oriented, and eager to learn.

Middle (3-5 years)

• 3–5 years of experience in Business Development, B2B Sales, IT Sales, or Software Outsourcing.
• Proven experience in developing international clients and closing deals, preferably in Europe or Asia.
• Strong skills in client acquisition, discovery, stakeholder mapping, opportunity management, and commercial negotiation.
• Good understanding of IT service models such as:
• Staff Augmentation
• Dedicated Team
• Fixed Price
• Time & Materials (T&M)
• Ability to prepare proposals, quotations, and manage sales pipelines independently.
• Experience using CRM systems such as HubSpot or Salesforce.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Experience mentoring junior team members is an advantage.

Senior (5-8 years)

• 5–8+ years of experience in Business Development, IT Sales, Software Outsourcing, or Technology Consulting.
• Proven track record of consistently closing medium-to-large enterprise outsourcing deals in international markets.
• Strong experience working with C-level executives and strategic accounts.
• Ability to lead the complete sales cycle, from opportunity identification to contract signing.
• Strong commercial acumen with experience in pricing strategy, profitability management, contract negotiation, and risk assessment.
• Deep understanding of outsourcing engagement models, including:
• Staff Augmentation
• Dedicated Team
• Offshore Development Center (ODC)
• Fixed Price
• Time & Materials (T&M)
• Managed Services
• Experience collaborating with Solution Architects, Delivery Managers, and Executive Management to build complex solutions.
• Strong strategic thinking, business planning, forecasting, and pipeline management capabilities.
• Proven leadership and coaching experience, with the ability to mentor Business Development team members and contribute to sales process improvement.
• Excellent English communication, presentation, and negotiation skills.

Contact Information

Company: Rikkeisoft

Address: 18th Floor, Vinacomin Building, No. 3 Duong Dinh Nghe Street, Cau Giay District, Hanoi, Vietnam.

Please submit your CV to email [email protected]