Business Development Manager

SyncX Global is a connectivity technology company delivering managed voice infrastructure for multinational and multi-branch enterprises. We simplify the fragmented telecom landscape that global organizations face today, giving them a single point of accountability across carriers, SBCs, and call center systems — instead of juggling separate vendors for each.

Our platform combines Microsoft Teams Phone enablement with professionally managed SBCs, delivering PSTN connectivity in every operating country — on-premise or in the cloud (AWS) — backed by 24/7 operations. Built on top of that foundation is Voicecloud, our omnichannel call center platform, featuring skill-based ACD & IVR, real-time analytics, and native CRM integrations including Microsoft Dynamics 365.

Together, this positions SyncX Global as a connectivity technology partner that unifies offices, agents, and carrier relationships into one cohesive global communication solution.

We're looking for a Business Development Manager to identify and qualify new enterprise opportunities, and build a robust pipeline across target regions and industries. You'll engage prospective clients, understand their telecom and connectivity challenges, and present SyncX Global's solutions — including managed voice infrastructure and Voicecloud — in a consultative, solutions-first way.

Day to day, you'll lead discovery calls and demos, develop proposals and commercial terms, coordinate with technical and product teams on solution design, and manage opportunities through to close. You'll also contribute to go-to-market strategy, support partner and channel relationships, track market trends, and report on sales performance — helping drive sustainable growth and strong client partnerships.

This is a full-time, remote role.

• Identify, qualify, and build a pipeline of new enterprise opportunities across target regions and industries
• Lead discovery calls and product demos with prospective clients
• Develop proposals and commercial terms tailored to client needs
• Coordinate with technical and product teams on solution design
• Manage opportunities end-to-end through to successful close
• Contribute to go-to-market strategy and support partner/channel relationships
• Track market trends and competitive movement in the connectivity/UCaaS space
• Report on sales performance and pipeline health

Business development & sales

• Experience in B2B or enterprise sales, with a track record in pipeline management, lead generation, and opportunity qualification

Account & relationship management

• Strong stakeholder engagement, consultative selling, negotiation, and long-term client relationship-building skills

Telecom & technology domain knowledge

• Familiarity with connectivity technologies, cloud platforms, UCaaS, call center solutions, and Microsoft Teams Phone or similar platforms
• Experience with PBX systems, call center operations, and telecom carrier relationships is a strong plus

Analytical & strategic thinking

• Comfortable with market research, competitive analysis, revenue forecasting, and go-to-market planning

Communication & presentation

• Strong written and verbal communication, with the ability to deliver compelling demos, proposals, and executive-level presentations

Organizational & remote work

• Strong time management and CRM discipline (Dynamics 365 or similar), with the ability to work effectively in a distributed, remote team

Language requirements

• Fluent English (written and spoken) — required; you'll be communicating with clients and executives at a professional level
• Fluent in at least one additional APAC language (e.g. Vietnamese, Mandarin, Thai, Bahasa Indonesia/Malay) — required, to support regional client relationships

Nice to have

• Prior experience selling technology or telecom solutions to multinational enterprises
• Familiarity with APAC connectivity/telecom markets
• Background working closely with carriers or telecom infrastructure providers