Business Development Manager (ERP)

Location: Midrand, Gauteng

Department: Sales– Business Development

Work Environment: Hybrid

Join a Leading ERP Solutions Team at SynergERP

SynergERP provides innovative Business Management Solutions (including ERP, HR & Payroll and CRM) tailored to help organisations achieve financial and operational excellence.

SynergERP operates across multiple countries, currently SA & Dubai, on a project and annuity-based revenue model, delivering value to clients through both once-off project implementations and ongoing subscription-based services. This includes software implementation projects, consulting services, and long-term support or managed services contracts. As such, financial oversight requires careful tracking of project profitability, contractual obligations, and recurring revenue streams, with a strong focus on cash flow, margin management, and accurate revenue recognition.

As part of the Alviva Group of companies, SynergERP is committed to the highest standards of financial management and governance. Reporting excellence is a key focus area, with an emphasis on accurate, timely departmental-level reporting, consolidated group reporting, and consistent tracking against budgets to enable the respective Heads of Department to make informed decisions and drive performance.

Learn more about our services here.

Role Overview

This individual will manage the full sales cycle, including lead generation, client engagement, solution positioning, and deal closure. Working closely with internal teams, the Business Development Manager will take a consultative approach to understand client needs, present tailored solutions, and build strong, long-term relationships with key stakeholders, including C-level decision makers.

• The role will focus primarily on markets outside South Africa, with responsibility potentially covering both UAE and Africa.
• The UAE will be the primary market, with a strong emphasis on proactive prospecting, pipeline development, and new business acquisition.
• The African market will be approached more opportunistically, with the focus primarily on responding to, nurturing, and developing inbound opportunities rather than proactive market prospecting.

The Business Development Manager is responsible for driving new business growth by identifying, engaging, and securing clients within the upper mid-market segment. The role focuses on selling Sage ERP solutions to product-centric organisations across industries such as wholesale distribution, retail, and manufacturing.

The role requires a self-driven, results-oriented professional with strong business acumen, a passion for technology, and the ability to operate independently in a high-performance sales environment.

This is a hybrid role and requires travel as needed, including office attendance and client engagements. The successful candidate should expect international travel at least once every two months, depending on business requirements and opportunities.

Key Responsibilities

Customer research and profiling

• Rely on your own network, tools & skills to source leads.
• Understand & Articulate the SynergERP and Software Value Proposition.
• Identify clients that would be a vertical and target market fit.
• Be able to sell a solution and not a product.
• Maintain CRM and additional reporting requirements.

Generate new sales

• Schedule appointments with Decision Makers.
• Overcome obstacles in reaching the Decision Makers.
• Cold calling and leveraging of different mediums, including but not limited to LinkedIn, networking, attending conferences and events, and securing referrals.
• Build and maintain a pipeline – SQO’s are monitored monthly.

Task and process management

• Follow the prescribed SynergERP sales methodology.
• Manage internal and external stakeholders.
• Present and articulate the value proposition.
• Get buy-in from the client to adopt the sales methodology.
• Co-ordinate internal & external stakeholders for successful product demonstrations.

Negotiating and closing

• Promote and emphasize business cases for change and ROI.
• Pre-empt and manage objections.
• Understand the clients’ buying and decision-making process and manage both internal and external expectations.
• Obtain & assess pricing for reasonability and accuracy.
• Prepare professional & detailed tailored proposals.

Continuous relationship building

• Be a trusted advisor to clients.
• Know when to involve internal stakeholders at client engagements.
• Educate the client throughout the process.
• Provide content, resources and tools required to make an informed decision.
• Maintain a good relationship with SynergERP’s business partners.

Attending Networking Events and Conferences

• Represent the company at industry events, conferences, and networking functions to generate new business leads.
• Expand the professional network by meeting potential clients, industry professionals, and other business development prospects.
• Leverage networking opportunities to stay updated on industry trends and gather insights for future business strategies.

Experience & Qualifications

• A degree in Business Management, Accounting, or a similar field (requirement).
• Finance, ERP or Software Sales experience (requirement).
• Experience in solution / consultative selling (requirement).
• Experience in dealing with C-suite decision makers in large organisations (requirement).
• Accounting / Business Background (beneficial).

Established Network (beneficial), in the following verticals -

• Nonprofits, example: Philanthropic organisations, membership organisations, NGO’s etc.
• Professional Services, example: Digital marketing agencies, IT Services, Professional employer organisations etc.
• Healthcare, example: imaging centres, clinics, hospitals, diagnostic centres, labs etc.
• Financial Services, example: Wealth Management Firms, Asset Management Firms, REIT, Venture Capitalists, Private Equity etc.

Skills & Competencies

• Strong passion for technology with a continuous learning mindset.
• Proven ability to identify, qualify, and successfully win new clients through a hunter-driven approach.
• Consultative sales capability with a strong focus on understanding client needs and delivering tailored solutions.
• High level of initiative, self-motivation, and ability to work independently.
• Strong analytical skills with the ability to gather, interpret, and apply knowledge effectively.
• High level of accountability with a meticulous and detail-oriented approach to work.
• Solid business and financial acumen supporting value-driven decision-making.
• Strong client service orientation with a proactive and efficient working style.
• Excellent negotiation, presentation, and communication skills (both written and verbal).
• Exceptional administrative, organisational, and time management abilities.

Work Environment

• Travel for client meetings or team collaboration and international at least once every two months.
• Hybrid working model with remote work flexibility.
• Reliable internet connectivity and own transport required.
• Commitment to ethical conduct and compliance with the Alviva Code of Conduct.

Why Join SynergERP?

At SynergERP, we offer a dynamic and supportive work environment where innovation, integrity, and professional growth are at the forefront. You will have the opportunity to:

• Contribute to industry-leading ERP projects across a range of sectors.
• Collaborate with a skilled and experienced team of professionals.
• Develop your expertise through continuous learning and knowledge sharing.
• Work for a company that values excellence, client satisfaction, and employee wellbeing.

We are an equal opportunity employer. This role is open to Employment Equity (EE) candidates and individuals with disabilities, and we encourage suitably qualified applicants to apply.

Apply today and help businesses grow through the power of smart technology.

🌐 www.synergerp.com

Please note: If you do not hear from us within 14 days, please consider your application unsuccessful.