Business Development & Partnership Manager, Vietnam

Main Duties and Responsibilities

• Identify, develop, and progress new commercial opportunities for ELLT Spotlight across education, training, employability, workforce development, and corporate learning sectors.
• Build and maintain a pipeline of prospective customers and partners, ensuring opportunities are accurately recorded and actively managed.
• Conduct customer discovery meetings and product presentations with prospective clients.
• Develop relationships with key decision-makers and stakeholders within target organisations.
• Support the preparation of proposals, commercial documentation, and follow-up activities throughout the sales cycle.
• Contribute to the achievement of agreed sales, pipeline, and business-development objectives.

• Support the success of Oxford International's local distribution partner for ELLT Global and ELLT Digital through sales enablement, training, and ongoing market support.
• Develop, localise, and maintain presentations, sales tools, product collateral, and materials to support materials to support our test centres, trainers, and test takers
• Assist with partner onboarding, product training, and capability-development initiatives.
• Support joint customer meetings, events, webinars, and promotional activities.
• Act as a liaison between the distribution partner and internal teams to facilitate information sharing and effective collaboration.

• Build positive relationships with customers, prospects, employers, training providers, educational institutions, and industry stakeholders.
• Represent Oxford International professionally at meetings, conferences, exhibitions, networking events, and industry forums.
• Respond to customer enquiries and support the delivery of a positive customer experience throughout the sales journey.
• Gather customer feedback and market insights to support product development and continuous improvement.

• Monitor market trends, competitor activity, and customer requirements across Vietnam and selected regional markets.
• Identify emerging opportunities for ELLT Spotlight and other assessment solutions.
• Provide regular market intelligence and recommendations to support commercial planning and business growth.
• Support lead-generation and awareness-building activities in collaboration with marketing and product teams.

• Maintain accurate records of business-development activities, customer interactions, and sales opportunities using approved systems and processes.
• Prepare regular activity, pipeline, and market reports for management.
• Support forecasting, budgeting, and business-planning activities as required.
• Ensure all activities are conducted in accordance with company policies, quality standards, and local regulatory requirements.

• Work collaboratively with colleagues across Sales, Partnerships, Marketing, Product, Customer Success, and Operations.
• Undertake additional duties reasonably required to support the achievement of business objectives.
• Travel within Vietnam and occasionally internationally as required by the role.

Person Specifications

• Right to work in Vietnam.
• Ability to undertake business travel within Vietnam.
• Ability to undertake occasional international travel. (Desirable)

• Degree or equivalent professional experience in business, marketing, education, human resources, international business, or a related field.
• Professional sales training, business development qualification, or post-graduate qualification in a relevant discipline. (Desirable)

• Experience in business development, sales, account management, partnerships, or market development.
• Demonstrated success in generating and progressing commercial opportunities.
• Experience building relationships with customers and stakeholders.
• Experience presenting products or services to prospective customers.
• Understanding of consultative sales approaches and pipeline management.
• Fluent Vietnamese and professional-level English.
• Experience in education, EdTech, workforce development, employability, HR technology, assessment, certification, learning or training sectors. (Desirable)
• Experience supporting channel partners, distributors, resellers, or agents. (Desirable)
• Familiarity with Vietnamese higher education, vocational education, corporate learning, or workforce-development markets. (Desirable)
• Experience using CRM systems and sales reporting tools. (Desirable)

• Strong business-development and relationship-building skills.
• Excellent verbal, written, and presentation skills in Vietnamese and English.
• Ability to identify opportunities and convert leads into commercial discussions.
• Strong organisational and time-management skills.
• Ability to work independently and prioritise effectively.
• Ability to collaborate with internal and external stakeholders across different cultures and time zones.
• Proficient in Microsoft Office applications.
• Experience delivering product demonstrations, workshops, webinars, or customer training sessions. (Desirable)
• Experience developing sales enablement materials, presentations, or customer-facing resources. (Desirable)
• Data analysis and market-research skills. (Desirable)

• Commercially minded and results-oriented.
• Self-motivated and proactive.
• Professional, credible, and customer focused.
• Resilient and adaptable in a changing environment.
• Strong interpersonal skills and ability to build trust with stakeholders.
• Collaborative team player with a positive attitude.
• High levels of integrity and professionalism.
• Entrepreneurial mindset.
• Interest in education, skills development, employability, and workforce assessment.
• Cultural awareness and experience working in international environments.

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