🚨 Business Development Representative (Appointment Setter) 🚨
💻 Remote
💰 $1,500/month Base Salary + Commissions
💸 Commission Structure:
- Janitorial Services: $70 per closed deal
- Other Facility Services: $30 per closed deal
⏰ Full-Time | Monday–Friday | 8:00 AM – 5:00 PM Pacific Time
About the Company
We are one of the largest facility management companies in North America, helping businesses simplify their building maintenance and facility service needs.
Our culture is built on accountability, performance, continuous improvement, and teamwork. We provide the training, coaching, and support needed to help driven sales professionals succeed and grow.
About the Role
We are seeking a highly motivated and energetic Business Development Representative (Appointment Setter) to drive new business opportunities through outbound prospecting.
This is a pure prospecting and appointment-setting role. You will not be responsible for closing deals. Instead, your primary focus will be generating qualified appointments for the sales team through high-volume outbound outreach.
The ideal candidate enjoys cold calling, thrives in a performance-driven environment, and views prospecting as a challenge rather than a task.
Key Responsibilities
### Outbound Prospecting & Appointment Setting
* Conduct 100+ outbound calls daily to business owners and decision-makers
* Execute outbound email and text message campaigns
* Identify qualified prospects and schedule appointments for the sales team
* Navigate gatekeepers and overcome objections professionally
* Build rapport quickly and maintain engaging conversations
* Follow up consistently with prospects across multiple touchpoints
* Send follow-up emails and marketing materials after prospect conversations
### CRM & Pipeline Management
* Maintain accurate CRM records and lead statuses
* Research new decision-makers and update contact information
* Document detailed call notes and prospect interactions
* Manage appointment scheduling for local sales executives
* Keep the sales pipeline organized and updated
### Reporting & Performance Tracking
* Track outreach activity and appointment-setting metrics
* Submit weekly and monthly activity reports
* Monitor pipeline health and follow-up opportunities
Qualifications
✔ Proven experience in outbound B2B cold calling
✔ Previous appointment-setting or business development experience
✔ Strong objection-handling and prospecting skills
✔ Excellent verbal and written English communication skills
✔ Comfortable speaking with U.S.-based business owners and decision-makers
✔ Ability to work independently and achieve performance targets
✔ Strong organizational and time-management skills
Technical Skills
- CRM Systems
- Sales Dialers
- Email Outreach Tools
- Microsoft Office / Google Workspace
- Calendar Management
## What Makes Someone Successful in This Role?
We are looking for someone who:
* Enjoys cold calling and high-volume outreach
* Is resilient and motivated by goals
* Thinks quickly and can move naturally off-script
* Handles rejection professionally and maintains a positive attitude
* Takes ownership of results
* Thrives in a competitive environment
* Is coachable and eager to improve
## Performance Expectations
📞 100+ outbound calls per day
📅 Minimum of 1 qualified appointment booked per day
🎯 Consistent follow-up and pipeline management
## Training & Support
We invest heavily in onboarding and development. New team members will receive:
* Industry and service training
* Sales methodology training
* Direct coaching and call reviews
* Role-play and objection-handling practice
* Ongoing performance feedback and support
## Application Requirements
To be considered, please be ready with your:
* Updated Resume
* Introduction Video
* Relevant B2B Cold Calling or Appointment Setting Experience
Candidates with a proven track record of outbound prospecting and appointment setting will receive priority consideration.