Business Development Representative

Company: CyberISolve Inc.

Location: Markham, Ontario (hybrid) — remote candidates across Ontario

Job Type: Full-Time

Department: Sales & Business Development

About CyberISolve

Established in 2024, CyberISolve is a cybersecurity and IT services company backed by 25+ years of combined industry experience. We help small and mid-sized businesses reduce cyber risk, protect their technology and data, and maintain reliable IT through practical, right-sized solutions.

We bring cybersecurity and IT together under one roof, combining experienced professionals, proactive protection, clear communication, and business-focused recommendations. Our services span managed cybersecurity, threat detection, vulnerability management, penetration testing, incident response, network and cloud security, data protection, security hardening, and IT support.

We're based in Markham, Ontario, just north of Toronto, and serve clients on-site across the Greater Toronto Area, with remote-delivered services across Canada, the United States, and internationally.

Our mission is to help businesses operate securely and confidently by delivering practical cybersecurity and IT solutions that reduce risk, protect critical assets, and keep technology working for the business.

Our tagline: Practical Cybersecurity. Reliable IT.

Why Work With Us

• Integrity & Experienced Team — Join a team with 25+ years of combined cybersecurity and IT experience. We tell clients (and each other) what they need to hear, not just what's easiest to hear.
• Practical, Right-Sized Security — We recommend protection based on actual risk, business needs, and budget, not unnecessary complexity or selling tools for their own sake.
• Security + IT Under One Roof — Work across disciplines instead of being siloed into a single narrow function.
• Clarity & Clear Communication — We explain technical risk in plain, business-focused language so decisions can be made with confidence.
• Proactive Protection — We focus on identifying and addressing weaknesses before they become costly incidents.
• Continuous Learning & Responsible Security — Build your knowledge as technology and threats evolve while working with an experienced cybersecurity team.

Role Overview

We are looking for a motivated Business Development Representative (BDR) to help CyberISolve grow its cybersecurity and IT security services business. You will identify and engage prospective customers, understand their security challenges, and generate qualified sales opportunities for our cybersecurity, website security, and IT services.

This role is ideal for someone who enjoys prospecting, building relationships, and learning how cybersecurity solutions address real business risks. You do not need to be a cybersecurity expert, but you should be comfortable learning technical concepts and communicating their business value clearly.

Key Responsibilities

• Prospect for new business through outbound calling, email, LinkedIn, networking, referrals, and other appropriate channels.
• Identify and qualify SMB prospects that may benefit from cybersecurity, IT security, or WordPress website security services.
• Research prospects to identify potential security risks, technology needs, business challenges, and opportunities.
• Initiate conversations with business owners, executives, IT managers, marketing teams, and other decision-makers.
• Introduce CyberISolve's cybersecurity and website security services in a clear, consultative, business-focused manner.
• Generate qualified meetings and sales opportunities for cybersecurity assessments, vulnerability assessments, penetration testing, managed security, incident response, IT security, and related services.
• Promote and sell WordPress website security services, including website security assessments, malware detection/removal, hardening, monitoring, vulnerability management, and ongoing protection.
• Follow up consistently with prospects and maintain an organized sales pipeline.
• Qualify opportunities based on business need, security concerns, urgency, budget, decision-making process, and fit.
• Schedule discovery calls and technical consultations between qualified prospects and CyberISolve's technical team.
• Maintain accurate prospect and opportunity information in the company's CRM.
• Develop and maintain relationships with prospects throughout the sales cycle.
• Collaborate with cybersecurity and technical team members to understand service capabilities and communicate them accurately.
• Track outreach activity, meetings, opportunities, conversion rates, and other relevant sales metrics.
• Stay informed about common cybersecurity threats, WordPress security risks, and evolving security concerns affecting SMBs.
• Represent CyberISolve professionally and ethically in all customer interactions.

Qualifications

We are looking for someone who is driven, curious, persistent, professional, and comfortable starting conversations with potential customers.

Required:

• 2+ years of experience in business development, sales development, inside sales, lead generation, account development, or a similar customer-facing role.
• Strong verbal and written communication skills.
• Comfortable making outbound calls and initiating conversations with new prospects.
• Strong prospecting, follow-up, organization, and time-management skills.
• Ability to understand customer needs and communicate business value rather than simply selling features.
• Ability and willingness to learn cybersecurity, IT, and website security concepts.
• Comfortable working with CRM systems, email, LinkedIn, and other sales prospecting tools.
• Self-motivated and able to work independently while collaborating effectively with a technical team.
• Professional, ethical, and consultative approach to sales.

Preferred:

• Experience selling cybersecurity, managed IT services, SaaS, technology services, web services, or other B2B solutions.
• Experience selling to small and mid-sized businesses.
• Familiarity with common cybersecurity concepts such as malware, phishing, vulnerabilities, MFA, endpoint security, network security, and data protection.
• Familiarity with WordPress and common website security risks.
• Experience with outbound sales tools, CRM platforms, LinkedIn Sales Navigator, or similar prospecting technologies.
• Existing experience communicating with business owners, executives, IT managers, marketing agencies, or web development companies.
• Demonstrated history of meeting or exceeding sales-development or appointment-setting targets.

What We Offer

• Competitive salary and performance-based compensation, commensurate with experience
• Opportunities for professional development and continuous learning
• Training and exposure to cybersecurity, IT security, and WordPress security services
• A collaborative, experienced team environment
• Exposure to a wide range of cybersecurity and IT disciplines
• Remote/hybrid flexibility
• Opportunity to grow with an expanding cybersecurity and IT services company
• A consultative sales environment focused on solving genuine customer problems rather than selling unnecessary products

How to Apply

Interested candidates should submit their resume and a brief cover letter to careers@cyberisolve.com with the subject line "Business Development Representative Application."

CyberISolve is an equal opportunity employer. We welcome applications from all qualified candidates regardless of race, gender, age, religion, disability, sexual orientation, or any other protected characteristic.

CyberISolve Inc.

Practical Cybersecurity. Reliable IT.