Business Development Representative - London

Business Development Representative - London Launch your commercial career in London’s workspace market with NORNORM. Business Development Representative - London NORNORM is a fast-growing circular scale-up redefining the workspace industry through a subscription model that's better for people, businesses, and the planet. As we expand in the UK, we're looking for ambitious Business Development Representatives who want to learn how business really happens: through conversations, trust, and long-term relationships. Your days will be varied: prospecting and outreach by phone, email, and LinkedIn, but also getting out to meet prospects and partners, pitching NORNORM in person, and representing us at events. What you're really building along the way is a skillset most people never fully master: Starting high-quality conversations with people you've never met Turning "not interested" into "let's talk" Building relationships with landlords, flex operators, brokers and workplace consultants Creating opportunities that turn into real partnerships and long-term clients Building a commercial network that will follow you throughout your career Success in this role means building a strong pipeline of qualified meetings, creating new commercial relationships, closing opportunities and helping NORNORM become better known across the UK workspace market. This is not a desk-only BDR role. You’ll be expected to build relationships both digitally and in person across the UK workspace ecosystem. What you'll be doing Identify, research, and engage target prospects across landlords, flex operators, workplace consultants, brokers, and occupiers Qualify inbound and outbound leads against agreed criteria, including company fit, timing, and commercial potential Book high-quality discovery meetings, running them yourself or joining alongside sales and partnerships, prepared with clear context and account notes Own your pipeline end-to-end, from prospecting to a booked meeting, and join client meetings yourself where relevant Get out and meet prospects and partners face to face, whether that's a coffee, a site visit, or an industry event Pitch and present NORNORM's value proposition confidently, both one-on-one and in front of a room Maintain accurate CRM data, including contacts, activities, and pipeline status Work closely with partnerships, marketing, and customer-facing teams to share market feedback and insight Represent NORNORM at events and industry networking opportunities, turning conversations into qualified commercial opportunities Is this role for you? You've finished your education and are ready to put it to use. We imagine that you are: A graduate with some commercial or customer-facing experience, ideally outbound, sales, recruitment, real estate, flex, or SaaS Coming from a customer-facing, service-oriented, or performance-driven background, where you've learned how to read people and build rapport Ambitious, curious, and interested in a future within business development, partnerships, or commercial roles Comfortable starting conversations by phone, email, LinkedIn, over coffee, or at industry events Energised by opening doors, creating momentum, and turning conversations into qualified commercial opportunities Driven by the thrill of the chase - you have a natural hunter mindset and a genuine "always be closing" mentality What we're looking for A proactive, commercial mindset - you enjoy identifying opportunities, opening conversations, and moving prospects towards a clear next step Ambitious, curious, and a fast learner Confident speaking with new people and able to build trust quickly Proactive - you don't wait for opportunities, you create them Structured and consistent in your follow-up Thrives in a performance-driven environment Comfortable using CRM systems and keeping data clean (Pipedrive, HubSpot, or Salesforce experience is a plus) Fluent, confident English, written and spoken We value flexibility, but please note that this is an office-first role with an expectation of being on-site at least four days per week in London. Why join NORNORM? Most of all because this job is a career accelerator. But also: Extensive personal and professional development opportunities A high-trust culture where initiative is rewarded The chance to collaborate with - and occasionally travel to - colleagues across Europe (offices in Amsterdam, Berlin, Copenhagen, and Stockholm) We're building something that genuinely makes an impact Essentially, joining NORNORM means being part of something bigger: scaling circularity across the workspace industry while growing in an environment that values curiosity, courage, and collaboration. A note on your application We run a structured recruitment process and review all candidates based on their application. You don't need a flawless CV or a perfectly polished application. We value authenticity and would much rather hear your own voice than something overly scripted. Please apply via the application form and include a short cover letter outlining your motivation for the role. If you have any practical questions about the role or the process, you are welcome to contact our external recruiter, Christos Voglis, who is supporting us in this hiring process: [email protected] . To ensure a fair and consistent process for all candidates, we are not able to offer individual introductory calls or informal conversations outside the application process. Department Region - UK Locations London Remote status Hybrid London Our success depends on a strong corporate culture We’ve taken on a great challenge: to re-invent the furniture industry. Our mission is to create millions of workspaces that inspire people to do the best work of their lives. And we want our customers to experience that everything we do simply works. Our success will depend partly on external factors, such as market maturity and competitors. But our success will also depend on the corporate culture we manage to build. We define culture as “the beliefs, attitudes and behaviours that determine how we interact as colleagues and as business partners”. Our KEY CULTURAL ASPIRATIONS are: Attracting and keeping highly talented and effective individuals who find that their time at NORNORM is time well spent. Teamwork fuelled by the synergy that comes from constructive contributions between passionate and skilled people who actively seek out each the perspectives of each other. Having the courage and stamina to be a game changer in the furniture industry. OUR CORE VALUES are described as follow: WE CARE WE DARE WE DO WE MAKE SIMPLE - EASY You will help shape our culture. There is work to be done every single day by all of us to continuously build a strong and positive culture. Every person who joins us helps to shape and evolve the culture further. About NORNORM Our vision for the workplace of the future is simple: integrate circularity into its foundation and demonstrate how it can benefit individuals, design, business practices and the environment. Our fully integrated service covers everything from initial workspace design, installation, continuously adapting layouts, to the repair and replacement of all our "better-than-new" pieces. All this to ensure a workspace continuously maximises impact without compromising on it's benefits for people, your business or the planet. Founded in 2020