Business Development & Travel Support (Volunteer role)

Volunteer Programme

Job Title: Business Development & Travel Support Volunteer

Company: 2Gether Travels (Pty) Ltd

Location: Dublin, Ireland (Remote)

Programme Duration: 12 Months (Fixed-Term Volunteer Programme), with the possibility of renewal

Working Arrangement: Fully Remote (Home-Based)

Expected Commitment: Approximately 15 - 30 hours per week (flexible, depending on availability and business needs)

Closing Date: Friday, 18 September 2026

Email: careers@2gethertravels.com

Please Note: This is an unpaid volunteer opportunity designed to provide practical experience, professional development, and exposure to the travel and tourism industry. It does not constitute a contract of employment.

About 2Gether Travels

2Gether Travels is a boutique inbound and outbound travel management company specialising in seamless, end-to-end travel solutions for professionals, executives, organisations, conferences, and leisure travellers.

We provide personalised travel services including:

· Flights

· Accommodation

· Airport Transfers

· Corporate Travel Management

· Conferences & Events

· Leisure Tours & Experiences

Our mission is simple:

Beyond Reservations – Creating Memories.

As we continue expanding our presence in Ireland, we are seeking enthusiastic volunteers who are passionate about travel, customer service, business development, and building meaningful relationships.

Who Should Apply?

We welcome applications from individuals who are eager to learn, contribute and grow professionally.

This opportunity is ideal for:

· University and college students

· Recent graduates

· Individuals seeking practical work experience

· Career changers

· Experienced professionals wishing to contribute their expertise

· Retirees looking to remain professionally active

· Anyone with transferable skills and a genuine interest in travel and customer service

Whether you are beginning your career or bringing years of experience, we would love to hear from you.

Your Role

As a Business Development & Travel Support Volunteer, you will support various aspects of our growing travel business while gaining valuable hands-on experience across business development, customer service, travel operations, marketing, and event support.

Key Responsibilities

1. Business Development

· Research potential business opportunities and market trends.

· Identify prospective clients and strategic partners.

· Assist with preparing proposals, presentations and business documentation.

· Build and maintain lead databases.

· Support the development of partnerships with hotels, airlines, transport providers and corporate clients.

· Assist with sales follow-up activities.

2. Customer Experience

· Respond professionally to customer enquiries via email, WhatsApp and telephone.

· Support customers throughout their booking journey.

· Follow up on quotations and enquiries.

· Maintain accurate customer records.

· Gather customer feedback and identify opportunities for service improvement.

· Build positive and lasting customer relationships.

3. Travel Operations & Reservations

· Assist in preparing travel quotations and itineraries.

· Coordinate accommodation bookings, airport transfers and leisure experiences.

· Liaise with hotels, airlines and tourism partners.

· Prepare travel documentation and customer welcome packs.

· Assist with booking amendments and cancellations.

· Monitor reservation deadlines and supplier confirmations.

4. Marketing & Events

· Support social media and digital marketing initiatives.

· Assist with newsletters, brochures and promotional campaigns.

· Represent 2Gether Travels at exhibitions, conferences and networking events where required.

· Capture and manage business leads.

· Assist with conference delegate travel enquiries.

Preferred Background

We welcome applicants from a wide variety of backgrounds.

Experience or studies in any of the following would be beneficial:

· Tourism

· Hospitality

· Marketing

· Business Management

· Sales

· Customer Service

· Administration

· Communications

Previous experience is advantageous but not essential, as training will be provided.

Skills & Competencies

We're looking for people who demonstrate:

· Excellent verbal and written communication

· Strong interpersonal skills

· Customer-focused attitude

· Professionalism

· Initiative and self-motivation

· Good organisational and time management skills

· Attention to detail

· Problem-solving ability

· Ability to work independently and within a team

· Sales and relationship-building skills

· Basic Microsoft Office proficiency

· Willingness to learn new digital systems and travel platforms

Personal Attributes

Successful volunteers are likely to be:

· Passionate about travel

· Friendly and approachable

· Reliable and dependable

· Adaptable

· Professional

· Positive and enthusiastic

· Curious and eager to learn

· Confident communicators

· Comfortable working remotely

· Willing to occasionally support events outside normal working hours

What You'll Gain

This programme has been designed to provide practical, real-world experience that enhances future career opportunities.

Volunteers will benefit from:

· Practical experience within an international travel company

· Exposure to business development and corporate travel management

· Experience working with airlines, hotels and tourism partners

· Training in travel reservations and customer relationship management

· Mentorship from experienced business leaders

· Experience using digital business and collaboration tools

· Networking opportunities within the travel and tourism industry

· Exposure to conferences, exhibitions and professional events

· A professional reference upon successful completion of the programme

· Potential consideration for future paid opportunities as the business grows

Training & Support

Successful volunteers will receive:

· Structured onboarding

· Ongoing mentoring

· Practical on-the-job training

· Regular feedback and development discussions

· Support from experienced professionals

What You'll Need

To participate successfully, volunteers should have:

· A reliable internet connection

· Access to a laptop or desktop computer

· A suitable home working environment

· The legal right to volunteer in Ireland

Our Values

At 2Gether Travels, everything we do is guided by our core values:

· Integrity

· Honesty

· Transparency

· Excellence

· Connection

We are looking for volunteers who share these values and enjoy making a positive impact.

How to Apply

Please email the following to careers@2gethertravels.com

· Your CV

· A brief motivation letter (maximum one page) explaining why you would like to join the programme and what you hope to gain.

Email Subject: Application – Business Development & Travel Support Volunteer