Business Operations Specialist

Role Description The Business Operations Specialist is a part-time role based in Dubai, United Arab Emirates, with a hybrid work arrangement that combines on-site presence with some work-from-home flexibility. The specialist will support daily restaurant and trading operations by monitoring workflows, coordinating with cross-functional teams, and ensuring smooth execution of processes related to inventory, scheduling, and vendor communication. This role includes analyzing operational data, preparing performance reports, and identifying opportunities to improve efficiency and customer satisfaction. The specialist will assist in documenting procedures, resolving operational issues, and supporting management in decision-making. The position requires close collaboration with customer-facing staff to align operational standards with the guest experience and overall business goals.

Qualifications

• Candidates should possess strong Business Operations skills, including process coordination and workflow optimization.
• Candidates should possess solid Analytical Skills and Business Analysis capabilities to interpret data and recommend improvements.
• Candidates should possess effective Communication skills for collaborating with internal teams, suppliers, and management.
• Candidates should possess Customer Service skills, with a focus on supporting a high-quality guest experience in a hospitality setting.
• Relevant qualifications such as a diploma or degree in Business, Operations Management, Hospitality Management, or a related field are beneficial.
• Experience in restaurant, retail, or hospitality operations, preferably within the UAE market, is an advantage.
• Proficiency in basic office software (e.g., spreadsheets, presentation tools) and comfort working in hybrid environments is desirable.
• Ability to work independently, manage time effectively, and adapt to changing operational needs.