Business Process Chief Expert (m/f/d) Customer Industry Solutions (CIS)

What you’ll Bring

You bring 12 or more years in Manufacturing, Energy, Consumer Products, or Professional Industries. You have led enterprise-level business transformations. You have hands-on experience defining and scaling Agentic AI solutions. You focus on data readiness, process fit, and measurable outcomes. You build and sustain strategic relationships at the C-suite level. You navigate complex organisational dynamics with skill. You construct business cases that connect AI use cases to profit and loss impact. You have mentored senior colleagues in use case design and value outcomes. Your SAP toolkit includes S/4HANA, Business AI Platform, Joule, Signavio, and LeanIX. You write and present confidently to senior audiences.

What you’ll Build

You lead discovery workshops and boot camps with business and IT stakeholders. You surface, qualify, and prioritise high-value Industry AI opportunities. You translate business challenges into implementable AI solutions. You own the full lifecycle from discovery to deployment. You define requirements, build prototypes, and validate business outcomes. You put measurable value into production within weeks. You build industry-specific AI assets from customer learnings for global reuse. You document the financial and operational value of each asset. You represent SAP's Industry AI vision at executive forums and industry conferences. You lead strategic co-innovation at the C-suite level. You mentor your team in use case design and value engineering.

Where you Belong

You join SAP's Customer Industry Solutions team as one of its most senior domain voices. You shape how Industry AI is practised across the team. You influence SAP's product and go-to-market direction. The frameworks you establish will have impact well beyond your direct work. You mentor the next generation of Industry AI experts. You drive lasting improvements to how the practice operates.

#SAPIndustryAICareers

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
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AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.