Business Services Assistant

Organisation: Leicestershire County Council

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £26,853- £27,282 per annum (pro-rata for part-time)

Working Hours: 37 hours per week

Contract Type: Permanent

Closing Date: 25th October 2026

Interview Date(s): TBC

This is an exciting opportunity to work in a high performing Business Services Team within the Growth, Environment & Transport Department at Leicestershire County Council as a full-time Business Services Assistant.

About the Role

The Business Services Assistant role provides essential administrative and financial support to the Growth, Environment & Transport Department, helping to ensure the efficient day-to-day operation of the team. Key responsibilities include managing correspondence, maintaining records and databases, monitoring shared inboxes, arranging meetings, taking notes, and responding to routine enquiries.

The role also involves a range of financial administration duties, including processing payments and receipts, raising purchase orders, producing invoices and credit notes, maintaining supplier and customer records, and resolving finance-related queries from staff, customers and suppliers.

In return, you will have the opportunity to develop and progress within a large public sector organisation, with chances to thrive in a modern and flexible hybrid working environment, have access to an excellent Local Government Pension Scheme, along with a generous annual leave entitlement.

About You

To apply for this post, you must:

• Good standard of education, including GCSE English and Mathematics at Grade 4/C or above (or equivalent), or demonstrable relevant experience.
• Experience of carrying out a range of administrative tasks, including data entry, record keeping, filing and handling customer enquiries.
• Proficient in the use of Microsoft Office applications, particularly Word, Excel and Outlook (or equivalent email systems).
• Strong communication skills (both verbal and written) as well as experience of telephone call handling
• Good organisational skills with the ability to prioritise workloads, provide excellent customer service and work flexibly across a variety of tasks
• Good numeracy skills and a willingness to be flexible, learn and undertake a variety of different tasks

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for this role.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Rob Andrews- Senior Business Services Officer

0116 3057335

Robert.Andrews@leics.gov.uk

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement (maximum 500 words) that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support.

By applying for this post, you agree to our Terms and Conditions.