This is an Expression of Interest (EOI) opportunity, available on a lateral move basis only. Applications are open to Core Scottish Government employees only.

Job Title - Business Support Manager

Business Area/Directorate - Scottish Fuel Board Advisory Panel Secretariat

Location - St Andrews House / Atlantic Quay

Working Arrangement – Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within Hybrid Working Policy

Grade - B1

Advert type - Level Transfer

Duration - Permanent

Eligibility - Expressions of interest are invited from substantive colleagues on level transfer from core SG only.

Sponsorship: Skilled Worker sponsorship is not available for this role. As a result, we are unable to appoint candidates who require Skilled Worker sponsorship now or in the future. Applicants must have an existing and ongoing right to work in the UK.

The Scottish Fuel Poverty Advisory Panel is an independent body established by the Scottish Government. The Panel advises Scottish Government on fuel poverty and scrutinises its progress towards achieving Scotland’s 2040 fuel poverty targets. The Panel also considers topical fuel poverty issues, advising and influencing on these in Scotland and beyond. Evidence-gathering, stakeholder conversations and highlighting the lived experience of fuel poverty are crucial to the Panel’s work.

The Panel comprises 6 members supported by a Secretariat of 3 – this role and a Secretariat Head and an Analytical Manager. The Secretariat comprises Civil Servants and is based in the Office of the Chief Social Policy Adviser, which has staff in both St Andrew’s House and Atlantic Quay. The Secretariat work on a hybrid basis with at least 40% of time spent in the office.

This role is a wide-ranging administrative one with opportunities to create and consolidate financial, web management and governance skills and experience. The role offers the opportunity to develop policy-based skills and involves interaction with a wide-range of stakeholders both in Scotland and across the UK. There is also the opportunity to bring your thinking and ideas to the Panel’s operational framework and how this could be further developed and improved. Because the work is so varied, the Secretariat team needs to be flexible and mutually supportive.

The Secretariat is a small but very friendly team which also benefits from being part of the wider team in the Office of the Chief Social Policy Adviser.
The Business Support Manager is critical to the smooth running of the Panel, ensuring that the Panel is compliant with the necessary financial and governance processes and that its key communication channel – its website – reflects its current work and composition. More information about the Panel can be found on its website – Home - Fuel Poverty Scotland.

Responsibilities

Engaging effectively and building good working relationships with the Panel and the Sponsor team, and a range of stakeholders in and without Scottish Government, including keeping the Panel stakeholder list up to date.
Organising Panel in-person and online meetings, including logistics and minute-taking.
Managing the Panel budget on a day-to-day basis, including routine updates, timely payment of Panel fees and liaising with the relevant Scottish Government BCLO.
Managing the Panel’s website, publishing the Panel’s work, and keeping key figures and facts up to date.
Supporting the production of Panel outputs, such as presentations and reports.
Managing the Panel mailbox, flagging priority items, and tracking responses for these, contributing to FoIs and other information requests, as well as other general administrative tasks such as eRDM file path maintenance and filing, and updating meeting and action logs.
Supporting the Secretariat Head with the 3 supplier contracts, including procurement, and relationship management meetings with these and the SG Sponsor Team.
Supporting the Secretariat Head with Panel governance requirements, such as register of interests and model code of conduct

Success Profile

Success profiles are specific to each job and they include the mix of behaviours, experience and technical criteria (if applicable) that candidates will be assessed on. 

Behaviours:

Communicating and Influencing - Level 2

Working together – Level 2

Working at pace – Level 2

You can find out more about Success Profiles Behaviours, here: Behaviour levels - Success profiles: candidate guide

Experience:

You will be able to demonstrate excellent organisational skills with meticulous attention to detail, be self-motivated and able to work autonomously.
You will be able to demonstrate excellent verbal and written communication skills, along with strong relationship building and the ability to collaborate effectively.
Ideally, you will be proficient in MS Word, Excel, and PowerPoint, with knowledge of Oracle Finance modules and making payments. Experience of website management would also be helpful although training will be provided on this as well as Oracle, if necessary.

Working Pattern

This post is a full-time role, but we welcome applications from staff with different working patterns, proposed working patterns will be assessed against the business requirements for this post.

Our standard hours are 35 hours per week and we offer a range of flexible working options depending on the needs of the role, including Flexi-leave. Scottish Government staff in hybrid-compatible roles should aim to work in-person 40% of the time, either in an office or other agreed work location. If you have specific questions about the role you are applying for, please contact us.

Further Information

Further information about this opportunity is available from philippa.brosnan@fuelpovertypanel.scot

How to Apply

Please submit an Expression of Interest (maximum 500 words) outlining your suitability for the role, relevant skills and experience, and what you would bring to the team. Please align this to how you meet the behaviours, experience and technical skills listed in the Success Profile above.

Vacancies close at 23:59pm on Friday 16 October.

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action. 

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

If invited for further assessment, this will consist of an informal interview, scheduled for w/c TBC.

Recruitment Principles

As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.

About us

The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education, health, the economy, justice, housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.

Our staff are part of the UK Civil Service observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.

Security checks

Successful candidates must complete the Baseline Personnel Security Standard (BPSS), before they can be appointed. BPSS is comprised of four main pre-employment checks – Identity, Right to work, Employment History and a Criminal Record check (unspent convictions).

You can find out more about BPSS on the UK Government website, or read about the different levels of security checks in our Candidate Guide.

Equality statement

We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation. 

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further information

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

Apply before: 16/10/2026 (23:59). This role is open to substantive B1 colleagues from core SG only.

Business Support Manager

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