Business Systems Analyst

Overview of Position Are you passionate about technology, process improvement, and solving complex business challenges? We are looking for a Business Systems Analyst to join our growing Digital Solutions & Automations team. In this highly visible role, you will support global sourcing operations by optimizing enterprise platforms, enhancing workflows, and driving automation initiatives that improve efficiency and business outcomes. This is an exciting opportunity to work with global stakeholders, influence key business processes, and gain exposure to procurement technology, workflow automation, and emerging AI-enabled solutions. What makes us different? Opportunity to work on high-impact, global initiatives Exposure to senior stakeholders across multiple regions Growing team with opportunities to shape future processes and solutions Hands-on experience with enterprise technologies, workflow automation, and digital transformation Collaborative and innovative environment focused on continuous improvement What will be my duties and responsibilities in this job? Lead and support system testing activities, including User Acceptance Testing (UAT) and validation of enhancements and workflows Create, configure, execute, and track business assessments within enterprise platforms such as ServiceNow and Oracle Support day-to-day workflow execution and system operations while ensuring process accuracy and efficiency Gather, analyze, and translate business requirements into functional system solutions Drive process improvements, automation opportunities, and system enhancements in partnership with business and technical teams What are the requirements needed for this position? Bachelor's degree in Business, Information Systems, Supply Chain, or a related field, or equivalent experience 3+ years of experience working with enterprise platforms such as ServiceNow, Oracle, or similar workflow-based systems Experience supporting system testing, validation, workflow execution, and business process automation Strong analytical and problem-solving skills with the ability to manage multiple priorities Excellent communication skills with the ability to collaborate effectively with both technical and business stakeholders What other skills/experience would be helpful to have? Experience within sourcing, procurement, supplier management, or shared services environments Experience configuring or enhancing ServiceNow workflows or Oracle-based processes Familiarity with workflow automation technologies and AI-enabled tools Experience supporting system enhancements, platform upgrades, and releases Exposure to Agile or project-based delivery environments What are the working conditions and physical requirements of this job? General office environment with prolonged periods of computer and telephone use. This role operates in a collaborative remote environment and requires regular interaction with global stakeholders. Why join us? This role offers a unique opportunity to help build and scale a growing Digital Solutions & Automations function. The ideal candidate is a self-starter who enjoys innovation, continuous improvement, and leveraging technology to create better business outcomes. If you are excited about workflow automation, enterprise systems, and making a measurable impact on a global organization, we'd love to hear from you. Apply today and be part of the future of digital transformation and sourcing excellence. AI and Biometric Usage Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information. Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here . For information regarding the collection, use, and protection of your personal information, please review our Privacy Notice available at Assurant Careers Privacy Notice .