BWF Digital Account Manager 80-100%

BWF Digital Account Manager 80-100% We are committed to bringing passion and customer focus to the business. About Infront Building the big moments - we deliver unforgettable sporting events Infront is all about sports. Active in more than 25 sports, we cover all aspects of a successful sporting event from the distribution of media rights, sponsorship, media production, event operations through to digital solutions. If you share our passion for sport, we may just be the right fit for you. Who We Are Looking For We are looking for a passionate BWF Digital Account Manager 80-100% to help shape and operate BWF’s global OTT platform within a dynamic, international sports media environment. In this role, you will manage a key client relationship and work across platform operations, content strategy, audience growth, and marketing to ensure a seamless user experience and continuous platform growth performance improvement. You will collaborate with internal teams, vendors, and external partners in a fast-paced, cross-functional setting where your ideas and contribution directly impact the platform’s success. If you are passionate about digital media, enjoy working in an international environment, and want to combine operational excellence with strategic thinking, this role offers an exciting opportunity to make an impact in sports streaming. Your main tasks Act as the primary point of contact for BWF, managing the relationship and ensuring their needs are clearly understood and delivered Coordinate across internal teams (Rights, Production, Media) to ensure smooth OTT platform operations and compliance with contractual and broadcast requirements Manage content operations, ensuring accurate ingestion, presentation, and optimisation of live and VOD content across OTT and potential social media platforms Manage and coordinate vendors, clients, and internal teams to execute platform strategies across subscriptions, pricing, content, and marketing Oversee day-to-day OTT platform operations, ensuring smooth performance across streaming, vendor support, and B2B/B2C workflows Monitor platform performance and trends (e.g. analytics, bandwidth, ingestion, transcoding) and drive continuous optimisation, new features, and cost efficiency Plan and execute content strategies across OTT and social platforms, including paywall decisions and cross-platform distribution for live and VOD content Ensure accurate content ingestion, metadata, and presentation (e.g. video, thumbnails, banners) while maintaining high quality standards Oversee and optimise content workflows to ensure timely delivery and coordinate the integration of commentary solutions (AI-generated or remote) Analyse audience and revenue performance (viewership, engagement, retention, subscriptions) to optimise content placement and drive growth across platforms Develop and execute marketing strategies across paid media, CRM, and organic channels to drive engagement, subscriptions, and retention Collaborate with BWF and partners on social media, content planning, and cross-platform promotion to maximise reach Manage agencies and identify new growth opportunities through partnerships, distribution models, and digital collaborations Your profile You bring at least 3-5 years of experience in OTT, streaming, or digital media You hold a Bachelor’s or Master’s degree or equivalent advanced education You have a strong understanding of OTT platforms, workflows, content management systems, and monetisation models (AVOD, SVOD, TVOD, FAST) You combine an analytical mindset with the ability to translate audience and performance data into actionable insights You understand the dynamics of the digital media and sports business industry You demonstrate strong project management skills and thrive in cross-functional, international environments You work independently in a structured and organised way, with a hands-on and proactive mindset You are a collaborative team player with a positive, innovative, and responsible attitude You are committed to delivering high-quality results with a strong client-first mindset and alignment with our values You are fluent in English What we offer Hybrid work arrangements to support work-life balance A supportive and team-oriented culture that encourages innovation and idea sharing Continuous learning opportunities through training programs, workshops and external events Competitive compensation package with performance bonuses and benefits Comprehensive employee benefits, including medical insurance, annual leave and loyalty bonus Are you ready to actively shape and elevate every aspect of the sports industry? Combine your passion for sports with a fulfilling career in our team of talented, motivated, and dedicated team members. We look forward to receiving your online application and exploring the possibility of you joining our team. Infront is an equal opportunities employer. Job family Digital Solutions Locations Infront Pan-Asia - Singapore Work type Hybrid Employment type Permanent About Infront Connecting fans and consumers to the greatest sports events, Infront offers everything an event or commercial partner needs to be successful. With a team of around 800 experts working from 40 offices across 17 countries around the world, Infront is equipped to tackle any challenge – be it innovative digital solutions, world-class event operations, international media rights distribution, sponsorship sales and activations or cutting-edge media production. Headquartered in Switzerland, Infront is passionate and #AllAboutSports.