C004979 Smartsourcing and Vendor Manager (NS) - TUE 28 Jul

Deadline Date: Tuesday 28 July 2026 Requirement: Smartsourcing and Vendor Manager Location: Mons, BE Full Time On-Site: No Time On-Site: 80% Total Scope of the request (hours): 700 Required Start Date: 2 September 2026 End Contract Date: 31 December 2026 Required Security Clearance: NATO SECRET Duties & Role: Continuity management Contributes to the development of continuity management plans. Identifies information and communication systems that support critical business processes. Coordinates the business impact analysis and the assessment of risks. Coordinates the planning, designing, and testing of contingency plans. Business situation analysis Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity. Advises on the approach and techniques to be used for business situation analysis. Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities. Engages and collaborates with a wide range of stakeholders, including those at the management level. Gains agreement from stakeholders to conclusions and recommendations. Contributes to definition of organisational standards and guidelines for business situation analysis. Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams. Creates and implements action plans to ensure everything is ready for the change before going live. Acquires change management resources and develops their capabilities to deliver the required changes. Gathers feedback to allow timely improvements to the change management plan and approach. Assesses risks and takes preventative action. Develops and communicates tailored change management plans for senior stakeholder groups. Provides guidance and makes suggestions to support change sponsors. Supplier management Develops organizational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain. Defines the approach for commercial communications and the management of relationships with suppliers. Establishes a positive and effective working environment with suppliers for mutual benefit. Ensures that resources and tools are in place to conduct bench-marking. Reviews supplier analysis and assesses effectiveness across the supply chain. Manages risks and assures the quality of the services delivered by suppliers. Leads the development of comprehensive stakeholder management strategies and plans. Builds long-term, strategic relationships with senior stakeholders (internal and external). Facilitates the engagement of stakeholders in support of the delivery of services and change projects. Acts as a single point of contact for senior stakeholders, facilitating relationships between them. Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined. Oversees monitoring of relationships including lessons learned and appropriate feedback. Leads actions to improve relations and open communications with and between stakeholders. Trains others on evaluating products or services from multiple vendors. Advises on appropriate solutions to complex multiple vendor problems. Leads in the regulated use of materials and forms for the selection of products and vendors. Evaluates overall considerations such as product and vendor risks, and provides recommendations. Optimizes standard processes to maximize the efficiency of organizational products or services. Designs and develops product and vendor selection criteria and requirements. Vendor Management Builds and maintains partnerships with multiple and/or large vendors Ensures the fulfilment of report and record-keeping requirements. Evaluates issues and terminates vendor relationships as appropriate; works with legal departments. Monitors supplier performance; works to resolve discrepancies between performance and agreements. Develops quality standards and controls for vendor selection. Facilitates supplier partnering arrangements that share risk. Skills, Knowledge & Experience: The candidate must have a currently active NATO SECRET security clearance A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years of directly relevant work experience. Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the functions; A minimum of 3 years' experience in managing services and projects in a customer facing role; Experience with setting and managing outsourcing plans Experience with process optimization and smart sourcing projects Experience leading and managing teams Certified Outsourcing Professional (COP), Certified Supplier Relationship Management Professional (CSMP) or Certified Contract Management Professional (CCMP) Working knowledge and experience of NATO/NCIA procurement process and regulations. Prior experience of working in an international environment comprising both military and civilian elements; Knowledge of NATO responsibilities and organization, including Allied Command Operations (ACO) and Allied Command Transformation (ACT) or a comparable organization