Call Center Representative

Scope: We are seeking a Christ-loving, compassionate, pro-life individual to support the call center team in fielding calls from abortion-minded women. Utilize your skills and life to increase your service to Jesus Christ by working alongside us in saving babies and souls.

Report: Contact Center Director (Remote)

Location: Remote

A Little About Us: PreBorn! is a national grant-maker exclusively for pregnancy clinics across the U.S. (and a few beyond)! We empower clinics through providing training, consultation, and equipment to help rescue babies and bring mothers and their families to the saving knowledge of Christ.

We are a God-centered and God-directed non-profit that seeks to operate with excellence, efficiency, and innovation. We are a diverse family with people from all different backgrounds united through our love for Christ and our love for life.

Character Qualities:

· Integrous Integrous

· Adaptable Adaptable

· Teachable Teachable

· Organized Organized

· · Compassion-Hearted

· Multitasker Multitasker

· · Clear Communicator

· · Active Listener

Duties:

· · Answer and redirect call from abortion-minded individuals

· · Utilize in-house booking platform to schedule clients

· · Utilize CTM phone system for receiving and responding to calls, texts and emails

· · Communicate with local centers, as needed, to ensure the smooth booking of appointments

· · All other duties as assigned by the Contact Center Director

Benefits: (Full time only)

· · Health Insurance

· · 401K matching

· · Paid vacation

· Paid holidays

Qualifications:

· · Personal, growing relationship with Jesus Christ

· · Agreement with, and adherence to, PreBorn!’s Statement of Faith and Code of Christian Conduct

· · 100% pro-life

· Willingness to intercede before God for the ministry of PreBorn!

· Access to high-speed internet

· A quiet space to take calls without interruptions and/or background noise

· · Experience in pregnancy crisis centers - Strongly preferred

· Experience and confidence in taking and redirecting phone calls from abortion-minded individuals

· Ability to handle high volume, high-stress phone calls with calm and efficacy

· · Multi-tasker handling multiple platforms at one time

· · Proficient verbal and written communication skills

· · Bi-Lingual in Spanish and English