Campaign Coordinator

About the Role We’re a retention-first marketing agency supporting fast-growing e-commerce brands. We pride ourselves on tight operations, fast turnaround times, and clear communication. Our team operates with structure and discipline while staying flexible and collaborative. Campaign Coordinators play a central role in keeping the entire system moving efficiently. This role blends coordination, communication, and hands-on execution across modern lifecycle platforms. Job Summary We’re hiring a full-time Campaign Coordinator who can manage campaign timelines, communicate clearly with strategists and project managers, and also build and QA email/SMS campaigns directly. You’ll keep projects moving, ensure all deliverables stay on track, and handle the end-to-end setup of assets inside modern email and SMS programs. If you’re organized, proactive, detail-focused, and able to move fast without sacrificing accuracy, this role is built for you. Core Tasks Coordination ● Manage campaign timelines and ensure deliverables move smoothly from creative to implementation ● Update Asana tasks throughout the build process ● Communicate proactively with strategists, PMs, and creatives ● Ensure all assets, briefs, and calendars stay organized and up to date ● Join client calls to provide status updates or take notes ● Flag roadblocks early and surface issues before they become delays Implementation ● Build email and SMS campaigns inside modern lifecycle platforms ● Set up segmentation, tagging, UTMs, and filtering logic ● Schedule campaigns and flows according to the marketing calendar ● Troubleshoot basic to intermediate technical issues (events, profile inconsistencies, dynamic content) ● Conduct full QA across emails and SMS (links, rendering, device checks, dynamic content, formatting, scheduling) ● Follow structured SOPs with precision and consistency Must Have ● 1 to 3 years of experience coordinating digital marketing campaigns or working inside modern email/SMS platforms ● Strong English communication skills (spoken and written) ● Extremely organized, dependable, and proactive in communication ● Fast-moving executor who maintains accuracy under speed ● Comfortable with process-heavy, detail-driven work ● Confident in managing timelines and juggling multiple campaigns at once ● Able to handle basic-to-intermediate troubleshooting ● Comfortable using Asana and Slack in a structured operational environment ● Eager to grow in both coordination and lifecycle execution ● Must be available during US hours — specifically 9am–5pm in CT, MT, or PT Nice to Haves ● Client-facing relationship management experience ● Eager to grow in both coordination and lifecycle execution ● 1–2+ years working in an eCommerce-related role within an agency settin