Care Coordinator - Davita IKC - Athens

Posting Date

08/20/20261686 Prince Ave, Athens, Georgia, 30606, United States of America

Join DaVita Integrated Kidney Care (IKC) as a Care Coordinator

It takes a village to care for our patients, and as a Care Coordinator (CC), you’ll be at the heart of that Village. You’ll be a key player on our care team, helping some of our most complex patients navigate their chronic conditions while ensuring they receive the highest quality care. You’ll work closely with Nurse Practitioners and RN Case Managers to coordinate care, facilitate resources, and keep the patient journey moving smoothly.

Location & Travel:

• Commute to multiple DaVita clinics and/or partner practices in Atehns and surrounding areas

• Mileage reimbursed – reliable personal transportation required

Position Details:

• Work in clinics/partner practices(as required 3-5 days)

• Full-Time, Monday–Friday schedule

• Daily start time between 7:00–8:00 AM

• Must provide flexibility as needed to meet patient and clinic needs

• When working from home - must include a quiet, private space with high-speed internet

Responsibilities:

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments

• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources

• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed

• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed

• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs

• Communicate directly with patients in a timely and professional manner

• Maintain accurate, complete, and confidential documentation

• Demonstrate exceptional two-way communication, both oral and written

• Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Qualifications:

• High school diploma or GED required

• 2+ years of experience in a professional office environment

• Ability to handle confidential information with discretion and sound judgment

• Strong verbal communication skills

• Proficiency in Microsoft Office, Excel, and Outlook

• Prior experience with Electronic Medical Records preferred

• Commitment to service excellence and patient satisfaction

• Ability to work autonomously while collaborating effectively with the team

• Home workspace must provide a quiet, private environment with reliable high-speed internet

Preferred Qualifications:

• 1–3 years clinical medical office experience

• CNA or MA experience is a plus

• Experience coordinating care (referrals, care management, etc.)

• Familiarity navigating insurance payers

• Experience in direct patient care or support

• Prior medical office environment experience

Why You’ll Love Working Here:

• Make a direct impact on the lives of patients with complex chronic conditions

• Be part of a mission-driven, collaborative care team

• Flexible hybrid schedule with opportunity for professional growth

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

The Wage Range for the role is $18.00 - $22.50 per hour.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

About Us

DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe.

To learn more about what it means to be a part of our Village, visit Careers.DaVita.com.

DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here.

We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.