Care Coordinator, Virtual Obesity Medicine

Meet Luro Health Luro Health is a mission-driven telehealth organization committed to improving health outcomes for Medicare and Medicaid patients through evidence-informed, multidisciplinary care. We partner with safety-net providers to expand access, reduce friction in care delivery, and deliver measurable outcomes for underserved communities. As an early stage but rapidly growing health tech start-up, we are building a world-class team that combines clinical rigor, operational excellence, and practical technology to scale high-quality care nationally. How You’ll Contribute As a Care Coordinator, you help patients navigate their care with confidence while supporting the day-to-day operations that make high-quality virtual care possible. What you’ll do Serve as a warm, reliable point of contact for patients, helping with scheduling, questions, and follow-up needs. Coordinate appointments, confirmations, documentation, and patient communications with accuracy and care. Support insurance verification, pre-authorization workflows, and other administrative steps that keep care moving smoothly. Partner closely with clinical and operations teams to support consistent, compliant, patient-centered care. Help patients stay engaged in their care plans through proactive, empathetic outreach. What we’re looking for 2–5 years of experience in healthcare coordination, patient support, medical office administration, referral coordination, insurance verification, prior authorization, or a similar patient-facing healthcare operations role. A strong ability to build trust with patients, communicate clearly and compassionately, and help patients navigate next steps in a virtual care setting. Experience supporting scheduling, documentation, patient outreach, insurance workflows, referrals, or other care coordination activities that keep care moving smoothly. Strong organization, follow-through, and attention to detail, with comfort managing multiple patient touchpoints, competing priorities, and time-sensitive administrative tasks. Able to efficiently use and adapt to EHRs, telehealth platforms, and a variety of digital communication and workflow tools. Interest or experience working with Medicare, Medicaid, FQHC, community health, underserved, or complex patient populations preferred. A reliable internet connection and a private, HIPAA-conscious remote workspace. Why Luro Health Mission-driven work improving access and outcomes for underserved communities. A remote-first, high-growth environment where ownership and collaboration matter. The chance to help shape scalable care operations as Luro expands nationally. A team culture rooted in empathy, connection, and a shared commitment to doing meaningful work well. Schedule & Compensation Hours : 32 -40 hours/week, with flexibility based on availability and program needs. Hourly rat e: $ 23 -$ 27 / hour; Compensation is competitive and based on experience, qualifications, and overall role fit. Why join Luro Health Work remotely while delivering high-quality nutrition care within a team-based model at a rapidly scaling virtual care organization focused on redefining obesity treatment . If you are passionate about clinical operations, operational excellence, and transforming healthcare for underserved populations, we encourage you to apply. At Luro Health, we believe great work happens in an environment where everyone feels respected, supported, and empowered. We are an equal opportunity employer and do not discriminate on the basis of sex, age, race, color, religion, marital status, sexual orientation, gender identity, pregnancy, disability, or any other characteristic protected by law. Our culture is rooted in empathy and connection toward one another, our mission, and the communities we care for. This job description outlines the general nature of the role and may evolve as our team and company grow.