Care Manager

This is a Fully Remote Job

About Our Client:

This organization operates in the healthcare sector, focusing on improving access and outcomes for individuals with mental and behavioral health needs. It addresses challenges in coordinating care for members requiring personalized support for mental health and substance use disorders. The program serves communities in Oklahoma, offering services designed to enhance healthcare delivery through comprehensive care management.

About the Opportunity:

The CARE MANAGER role is dedicated to developing and facilitating complex care management activities for members with mental and behavioral health needs. This position ensures members receive high-quality, cost-effective healthcare through personalized care plans and education, directly impacting members and their families by coordinating necessary services and resources.

Responsibilities:

• Evaluate member needs via phone or in-home visits and recommend or facilitate appropriate care plans
• Conduct telephonic, digital, home, or site visits to assess member needs and coordinate resources
• Develop ongoing care plans for high-acuity members, identifying necessary providers and community resources
• Coordinate communication between members, families, community resources, and care providers
• Monitor care plans and member status, providing recommendations based on clinical changes
• Facilitate care coordination to ensure timely access to needed services
• Document member information and care activities to comply with regulatory requirements
• Educate members and families on procedures, treatment options, referrals, and benefits
• Provide feedback to leadership to improve care delivery and quality
• Perform other assigned duties
• Comply with all policies and standards

Requirements:

• Master's degree in Behavioral Health or Social Work, or a nursing degree from an accredited school
• 2 to 4 years of related experience
• Active RN license or Licensed Master's Behavioral Health Professional credential (LCSW, LMSW, LMFT, LMHC, or LPC) as required by state contract
• Experience with children, foster care, or juvenile justice system preferred
• Strong communication, customer service, assessment skills, and computer proficiency
• Must reside in Oklahoma County, Canadian, Cleveland, or Logan County, Oklahoma

Pay Range and Compensation Package:

• $56,200.00 to $101,000.00 per year

Benefits & Perks:

• Health insurance
• 401(k) retirement plan

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.