Career Change Opportunity - Remote Benefits Representative - Customer Service & Sales

AO Globe Life | 100% Remote / Work From Home | Entry Level /
Training & Mentorship Provided

Location: [CITY, STATE, ZIP] | Position is 100% Remote
Schedule: Full-Time Opportunity | Flexible Schedule
Experience: 0 Years Insurance Experience Required | Career Changers Welcome
Compensation: 1099 Independent Contractor | Commission-Based | Weekly Pay | Performance Bonuses
Training: Virtual Training | Licensing Guidance | One-on-One Mentorship

🔄 Ready for a Career Change? Your Experience May Transfer Better Than You Think.

You don’t have to start over to start something new.

If you’ve developed strong skills in customer service, management, hospitality, healthcare, education, banking, administration, retail, military service, sales, or another people-focused profession, those skills may transfer directly into a new remote career.

AO Globe Life is expanding our virtual team and seeking motivated professionals interested in becoming Remote Benefits Representatives.

You’ll work from home while meeting virtually with individuals and families interested in learning about available insurance benefits. You’ll answer questions, identify client needs, explain coverage options, assist with enrollment once appropriately licensed, and provide continued customer service.

This position combines Customer Service + Benefits Education + Relationship Building + Consultative Insurance Sales.

This is not a traditional hourly customer-service position. Representatives work as 1099 independent contractors and are compensated through commissions and performance-based earnings.

No previous insurance experience is required. We provide training, licensing guidance, qualified client opportunities, mentorship, and ongoing professional development.

✓ 100% Remote / Work From Home
✓ Career Changers & Entry-Level Applicants Welcome
✓ No Previous Insurance Experience Required
✓ Qualified Client Opportunities Provided
✓ No Traditional Cold Calling
✓ No Lead Purchasing Required
✓ Weekly Commission-Based Pay
✓ Performance Bonuses
✓ Renewal & Residual Income Opportunities
✓ Flexible Scheduling
✓ Training & One-on-One Mentorship
✓ Performance-Based Leadership Advancement

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What You’ll Actually Do

As a Remote Benefits Representative, you’ll manage client appointments and relationships from your home office while receiving support from trainers, mentors, and agency leadership.

Your day-to-day responsibilities may include:

• Meet with clients through scheduled Zoom and phone appointments

• Connect with individuals and families interested in benefit information

• Ask questions to understand each client’s individual needs and priorities

• Explain available life, accident, and supplemental health insurance options

• Answer client questions clearly and professionally

• Provide needs-focused recommendations once appropriately licensed

• Assist eligible clients with applications and enrollment

• Complete digital applications and required documentation

• Follow up with prospective and existing clients

• Conduct applicable policy and benefits reviews

• Assist with beneficiary updates

• Provide ongoing customer service

• Help direct clients through applicable claims-support procedures

• Maintain accurate digital client records

• Manage your appointment and follow-up schedule

• Participate in virtual training and coaching

• Attend applicable team meetings and professional-development sessions

• Follow company procedures and state insurance requirements

This is a client-facing insurance position that includes both customer service and sales responsibilities.

Applicants should be comfortable speaking with clients, discussing financial-protection needs, making recommendations once licensed, and assisting with enrollment.

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📅 What a Typical Workday May Look Like

Because the position is remote, your daily schedule is managed virtually.

A typical day may include:

Client Appointments: Meet with individuals and families through Zoom or phone to discuss available benefits.

Client Follow-Up: Contact interested clients, respond to questions, confirm appointments, and follow up on incomplete applications or requested information.

Benefits Education: Explain coverage options and help clients understand how different benefits work.

Enrollment: Once properly licensed, help eligible clients complete applications and enrollment.

Customer Service: Assist existing clients with policy questions, beneficiary information, coverage reviews, and general support.

Training & Development: Participate in virtual coaching, product education, skills development, and team meetings.

Organization: Maintain accurate digital records and manage your appointment and follow-up schedule.

Successful representatives are comfortable balancing client service, sales activity, follow-up, training, and independent schedule management.

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📞 Qualified Client Opportunities — No Traditional Cold Calling

Representatives have access to qualified client opportunities, including individuals and families who have requested or expressed interest in receiving information regarding available benefits.

You are not required to purchase leads.

This position may still involve outbound calls and client follow-up, but representatives are not expected to rely solely on randomly calling consumers who have never expressed interest.

Your client process generally follows:

Connect → Understand Needs → Educate → Recommend → Enroll → Provide Ongoing Service

This allows representatives to focus on client relationships and benefits education while building their business.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.