Case Administrator

Posting Date 08/13/26 Application Deadline 08/20/26 Pay Range Min - 1st Quartile - Mid - Max $21.75 - $25.44 - $29.13 - $36.50 The expected ENTRY pay range for this position based on experience and equity within the Judicial Branch is $22.94 to $25.44. This position is Non-Exempt under the FLSA. What We Offer We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program. Click here to learn more! Job Type Classified – Judicial JMR Department D270 Juvenile Probation About the Position The Case Administrator (Special Projects) is responsible for providing both direct and indirect support to youth, families, and staff within the Juvenile Probation Department. This position also contributes to department-wide initiatives by supporting special projects. A key component of the role includes serving as a Positive Growth Facilitator, primarily utilizing the Journey.do online platform to engage youth. The position may involve delivering youth programming within a secure care environment. About The Juvenile Probation Department: The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity and respect. Position Qualifications We recognize your time is valuable, so please apply if you meet the following required qualifications : Education: Associate degree in Criminal Justice, Social Services, Behavioral Sciences, or a related field OR Combined Education and Experience Qualifications: Prior probation or court-related experience may substitute for education on a year for year basis Other Requirements: Ability to pass a comprehensive background check. Our Preferred Candidate Has: Experience working with justice-involved youth and/or youth-based programs Prior probation or court-related experience Experience in case management and/or project maintenance Knowledge, Skills, and Abilities: Knowledge of: The Criminal Justice System or the principals of Social Work Computer software including but not limited to word processing, spreadsheets, database applications, and Artificial Intelligence (AI) Positive Youth Development Skill in: Working independently and in a team setting Interacting with and obtaining information from clients Oral and written communication Organization and time management Communication and problem solving Ability to: Work in a secure care and community probation setting with staff, youth and their families Communicate effectively both orally and in writing with a wide variety of stakeholders Evaluate and process complex information and recommend appropriate action Work cooperatively and effectively in a team environment Work in a high-paced environment while meeting deadlines Essential Job Tasks (This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.) Provides direct support and case management for special project implementation and department-wide rollouts Proficiency in the Journey.do platform to assist youth, families and staff with platform application as well as technical issues Provides one-on-one and group programming support of Journey.do learning modules in a secure care setting Completes Growth and Transition Plans for juveniles Handles inquiries from the community and stakeholders Assists in training both detention and probation staff on the Journey.do platform Assists in the Internship and Volunteer Program by mentoring intern cohorts and fostering an educational work environment Attends, conducts, and participates in program presentations, monthly meetings, and staffing of cases Coordinates with Juvenile Probation Officers and community organizations for special project initiatives Maintains accurate and thorough documentation regarding contacts with youth, families, probation officers, internal providers, and community providers Assists with data collection as directed, including daily contacts, activities, internal audits, external audits, and bi-annual data collections Working Conditions: This position allows for a hybrid/remote work schedule and work hours may shift depending on project or program needs and support staff or partner availability. While performing the duties of this job, the employee will need to communicate clearly, perceive details of objects that are close by, and maintain various physical positions for extended periods, such as sitting, standing, or walking. The job may involve using hands for tasks such as typing and handling objects, as well as reaching with hands and arms. Occasionally, the employee may be required to move or lift objects weighing up to 20 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Some duties will require work in a secure care detention setting. Additional Information Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. The Judicial Branch of Arizona in Maricopa County participates in the State Retirement systems ASRS or PSPRS. As such, mandatory membership for all full-time employees includes payroll deducted contributions consistent with each retirement system's requirements. The current contribution rate for ASRS is 12.27% and the current contribution rate for PSPRS is 5.84% and up for the defined contribution plan and 8.82% for the defined benefit plan. For more information about contributions and benefits of these plans visit https://www.azasrs.gov/ or https://www.psprs.com/corrections-officer/ Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department. The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Apply Now!