Case Management Specialist

JOB DUCK IS HIRING A CASE MANAGEMENT SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

We are seeking a highly organized, client-focused Case Manager Specialist to support our team throughout various stages of personal injury cases. This individual will serve as a primary point of contact for clients, manage intake processes, coordinate medical record requests, maintain case files, and provide litigation support through document review, demand preparation, calendaring, and case organization.

Schedule:

Monday to Friday from 09:00 AM - 06:00 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Organizing case files according to litigation and case status
• Reviewing complaints, pleadings, and discovery-related documents
• Assisting with reviewing and preparing demand letters
• Reviewing records for completeness and accuracy
• Conducting client intake and case screening
• Monitoring court deadlines and maintaining case calendars
• Following up with providers, clients, and third parties as needed
• Gathering, verifying, and maintaining client information
• Scheduling consultations, appointments, and follow-ups

What We’re Looking For:

• Minimum of two year of experience
• Legal, personal injury, or law firm experience preferred but not required
• Strong customer service and communication skills
• Excellent organizational and time-management skills
• Ability to manage multiple cases and priorities simultaneously
• Detail-oriented with strong follow-through and accountability
• Proficiency in Microsoft Office and case management software
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1,220 to 1,320 USD.
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.