Case Worker II

Job Title: Case Worker II Job Description The Case Worker II provides comprehensive, culturally responsive case management services to Spanish-speaking clients and their families who are affected by HIV. This role conducts sensitive assessments, develops and coordinates individualized plans of care, and supports clients in accessing medical, psychosocial, and public benefit resources to improve health outcomes and continuity of care. Responsibilities Conduct comprehensive and sensitive assessments with clients and, when appropriate, their families or support networks to identify needs and develop individualized plans of care. Arrange, coordinate, and follow up on service referrals for clients and families, ensuring that all elements of the care plan are implemented effectively. Monitor client progress and the effectiveness of services and interventions, adjusting the plan of care as needed to address changing needs. Refer clients and families to eligible public benefits programs and assist them in understanding and accessing these resources. Maintain regular contact with enrolled clients, providing ongoing support, guidance, and advocacy throughout their care journey. Document all client contacts, assessments, service coordination activities, and follow-up in client records in accordance with program guidelines and documentation standards. Educate clients and families about the basic medical and psychosocial aspects of HIV and related conditions to promote understanding, engagement in care, and adherence to treatment. Provide proactive follow-up to track client symptoms, treatment responses, and engagement in care, intervening early to address barriers or emerging needs. Adhere to all applicable state laws, regulations, and departmental policies governing program operations and client services. Stay current with new resources, programs, and developments relevant to HIV care and social services, integrating this knowledge into client support. Participate actively in continuous training and professional development opportunities, including staff meetings and assigned community meetings. Collaborate with interdisciplinary team members and community partners to coordinate care and ensure a holistic, client-centered approach. Essential Skills Fluency in Spanish and English, with the ability to communicate effectively and sensitively with Spanish-speaking clients and families. Bachelor’s degree in Social Work with at least 3–5 years of relevant experience, or a master’s degree in a related field (master’s preferred). Experience providing social work or case management services, including assessment, care planning, and service coordination. Strong interpersonal and communication skills, with the ability to build trust and rapport with clients facing complex medical and psychosocial challenges. Ability to conduct comprehensive, sensitive assessments and develop individualized plans of care. Skill in coordinating referrals and navigating community resources, public benefits, and support services. Proficiency in maintaining accurate, timely, and compliant documentation in client records according to program guidelines. Knowledge of basic medical and psychosocial aspects of HIV and related conditions, or the ability to learn and apply this knowledge quickly. Basic Life Support (BLS) certification. Ability to adhere to state laws, regulations, and organizational policies related to client care and program operations. Commitment to ongoing learning, professional development, and participation in training and meetings. Additional Skills & Qualifications Master’s degree in Social Work or a related field is preferred. Previous experience working with individuals affected by HIV or other chronic health conditions. Experience serving Spanish-speaking communities and understanding of cultural factors that may influence health behaviors and engagement in care. Strong organizational and time management skills, with the ability to manage multiple clients, tasks, and deadlines. Ability to work collaboratively within an interdisciplinary team and with community partners. Comfort with discussing sensitive topics, including health status, treatment adherence, and psychosocial challenges. Flexibility and adaptability in a dynamic environment that requires ongoing learning and responsiveness to client needs. Work Environment This position supports Spanish-speaking individuals who are affected by HIV, including those who are newly diagnosed, have been lost to care, are not consistently engaged in treatment, or are experiencing viral resistance and require intensive support. The role follows a Monday–Friday schedule from 8:00 a.m. to 5:00 p.m. The position is primarily onsite for four days per week, with one day per week available for remote work, and the specific remote day can be selected in coordination with the team. The work environment involves close collaboration with healthcare providers, social service agencies, and community organizations, and requires frequent client interaction in both office and community settings. The focus is on providing a supportive, respectful, and client-centered atmosphere while using standard office technology and documentation systems to manage client information and care coordination. Job Type & Location This is a Contract to Hire position based out of Saint Louis, MO. Pay and Benefits The pay range for this position is $28.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Saint Louis,MO. Application Deadline This position is anticipated to close on Aug 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.